Bluehost

I use Bluehost for a blog I have about my comic collection. It is a Wordpress blog using their cloud service. Bluehost is in a nutshell a good web hosting service. My website is always fast and I have never noticed it being down in the past year or so I have been with Bluehost.

I have had a few issues one being with Apache mod_security which was being a little aggressive and disabling one of my Wordpress plugins from working. It took a while to get Bluehost to respond to my request to why my plugin wasn't working and even longer for them to fix the problem. The other time I dealt with customer service was also slow as well and took a few days to fix the issue. 

I moved my website to Bluehost.com from another web host I was not happy with. It started out fine for the first few months but then problems started to happen. I got a big boost in traffic from Google and then the next day my site goes down. I found out that Bluehost had deactivated my account due to 

"site causing performance problems"

I received no warnings. Now a happy exciting time with more traffic for my websites turns into panic as I wait for support to open so I can call and get my account reactivated.

Talking with tech support the NEXT DAY they said the plugins I used with Wordpress are taking to much processor time and I need to either get those fix or upgrade my account at Bluehost with a better hosting plan. Well, thousands of people use the same wordpress plugins that I do so I know it is not them. Basically I am forced to pay Bluehost more money for a service I already paid 2 years for.

In the end I pay as I can't have my site down while I find another hosting company and wait to get my site and domain transferred. After my 2 year contract is up I plan to move hosting companies again unless Bluehost really pulls up their socks in the customer service department.

I had a WordPress powered website built for my small business and my web designer recommended Blue Host or Host Gator. After some research I choose Blue Host. I am happy I did. The installation of the site on the Blue Host cloud service went smoothly and the site has been up and running without any problems. It was a big worry for me so I am very glad everything worked out well.

Over the years I have had 3 different hosting providers. I left the last 2 mainly for downtime issues and really bad customer service. I think most web hosts suffer from bad customer support as they have such low prices now and shove so many accounts onto one server that the limited number of customer representatives a company can afford is not nearly enough to cover everyone's problems in a timely matter.

So far with my Wordpress website on BlueHost, I have had no downtime and the performance has been excellent. I have a large number of complex plugins installed and I was worried it would slow down the response time of the website. So far it has not and my visitors which number about 4000 everyday have not complained. In my tests I am finding from 1 to 2 seconds until the page completely loads which is really good for a shared server.

As with other hosts BlueHosts response to my 2 tickets I have submitted has been slow. Not nearly as bad as other hosting companies and they do answer with detailed answers that have solved my problems.

I have been using BlueHost for my Wordpress site now for about 6 months. I switched from Hostpapa after having horrible issues with their server being extremely slow most of the time. I haven't had this issue at all with Bluehost. Right now I am using the Basic Sharded hosting plan. I had excellent customer support switching from HostPapa to Bluehost and  the server I am on now supports HTTP2 which makes it even quicker. I am now looking into integrating Cloudfare which should really boost the speed of my site. It looks like Bluehosts control panel allows you add this easily to your website.

So far I have been extremely happy with the service from Bluehost and would recommend them to any small business or bloggers.