Bluehost

I have been using BlueHost for my Wordpress site now for about 6 months. I switched from Hostpapa after having horrible issues with their server being extremely slow most of the time. I haven't had this issue at all with Bluehost. Right now I am using the Basic Sharded hosting plan. I had excellent customer support switching from HostPapa to Bluehost and  the server I am on now supports HTTP2 which makes it even quicker. I am now looking into integrating Cloudfare which should really boost the speed of my site. It looks like Bluehosts control panel allows you add this easily to your website.

So far I have been extremely happy with the service from Bluehost and would recommend them to any small business or bloggers.

I use Bluehost for a blog I have about my comic collection. It is a Wordpress blog using their cloud service. Bluehost is in a nutshell a good web hosting service. My website is always fast and I have never noticed it being down in the past year or so I have been with Bluehost.

I have had a few issues one being with Apache mod_security which was being a little aggressive and disabling one of my Wordpress plugins from working. It took a while to get Bluehost to respond to my request to why my plugin wasn't working and even longer for them to fix the problem. The other time I dealt with customer service was also slow as well and took a few days to fix the issue. 

This is my first hosting provider I have ever used and I was pretty nervous being a newbie to the whole thing of hosting a Wordpress website.

I have Apache setup on my Windows 10 machine as a test and was able to get everything working, I was hoping it would be as easy on Blue Host using their Control Panel and it was. I already had my .com domain name so I signed up for a shared hosting account and within literally a few minutes I had my account created and I was looking around control panel. Things seem easy enough. I uploaded via FTP my WordPress website I was working on and didn't quite get things working right. I chatted with Blue Host customer service and was told I needed to point my domain to my server. Of course I had forgotten this. After a quick chat they told me what I needed to do (my domain was with Namecheap) and voila everything was working.

It was much easier than I thought at the time and in the 4 months my site has been online I have had zero problems with Blue Host itself. I 've had lots of issues with Wordpress but that is a CMS issue and not a hosting one.

Over the years I have had 3 different hosting providers. I left the last 2 mainly for downtime issues and really bad customer service. I think most web hosts suffer from bad customer support as they have such low prices now and shove so many accounts onto one server that the limited number of customer representatives a company can afford is not nearly enough to cover everyone's problems in a timely matter.

So far with my Wordpress website on BlueHost, I have had no downtime and the performance has been excellent. I have a large number of complex plugins installed and I was worried it would slow down the response time of the website. So far it has not and my visitors which number about 4000 everyday have not complained. In my tests I am finding from 1 to 2 seconds until the page completely loads which is really good for a shared server.

As with other hosts BlueHosts response to my 2 tickets I have submitted has been slow. Not nearly as bad as other hosting companies and they do answer with detailed answers that have solved my problems.

I have been using Blue Host for the past 4 years and have had an overall excellent experience.  I have rarely had an an issue and when I did it was solved pretty quickly by calling into Blue Host customer service.

Prices are still good when compared to what we paid in 2012 and the features you get with a shared hosting package meets or exceeds other providers. The problem now days seems to be trying to reach a tech support technician. We had an issue with downtime of our email accounts. A fairly major problem since if your email is down its not like the ones sent to your addresses are stored until everything is working again. It took us over 30 minutes to get a hold of someone and almost 45 minutes after that before the problem was solved. This is not good if your business relies on emails like ours does.

Besides the email issue the web hosting has been fine with no downtime that we are aware of.