1-800 Contacts Cover

1-800 Contacts

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3.4 (7)
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7 reviews
5 stars
 
14%
4 stars
 
57%
3 stars
 
14%
2 stars
 
0%
1 star
 
14%
Overall rating
 
3.4
Product
 
4.2(7)
Selection
 
3.6(7)
Accessories
 
2.8(2)
Shipping
 
2.9(7)
Customer Service
 
3.5(4)
Value
 
3.7(7)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
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2 results - showing 1 - 2
Ordering
1800Contacts.com review
Overall rating
 
4.4
Product
 
5.0
Selection
 
4.0
Accessories
 
4.5
Shipping
 
4.0
Customer Service
 
4.5
Value
 
4.5
In the last 2 years I have used 1-800 Contacts 3 times. I found their prices to be a lot cheaper than my Doctor's and I am ordering the exact same disposable contacts. I ordered my first set over the phone and customer service was fine. No automated voices, I reached a real person right away. The next time I created an account on 1800contacts.com and ordered online. It is easier this way since I can see what prescription I have and what I ordered last time.

I usually receive my contacts in about 5 days after ordering since I use the free shipping option. The order has always been correct. I have no complaints.


Pros
Price match with a 2% extra discount
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
3

About Me

Location
Alanta
AS
Top 500 Reviewer 1 reviews
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They Use Your Debit Card Without Your Consent
Overall rating
 
0.8
Product
 
1.0
Selection
 
1.0
Accessories
 
1.0
Shipping
 
0.5
Customer Service
 
1.0
Value
 
0.5
Bad review I'll post everywhere. YOU SUCK! 

This is the worst place I've ever done business with in my entire life.

Every time I order contacts with them, it's a fiasco. After the most recent order I placed, they send me TWO additional orders without my consent, which means unauthorized payments came out of my debit card. I called my bank to re-issue a new debit card so 1-800-Contacts couldn't charge my card anymore without my permission! 

DO NOT USE THIS COMPANY!! 
Pros
None
Cons
The WORST Customer Service
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

About Me

Location
NJ
M
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