EzContacts Cover

EzContacts

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1.4 (44)
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User reviews

44 reviews
5 stars
 
2%
4 stars
 
7%
3 stars
 
11%
2 stars
 
20%
1 star
 
59%
Overall rating
 
1.4
Product
 
1.8(44)
Selection
 
1.9(44)
Accessories
 
1.2(25)
Shipping
 
1.2(44)
Customer Service
 
1.0(37)
Value
 
1.6(44)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
44 results - showing 36 - 40
1 2 3 4 5 6 7 8 9
Ordering
FRAUD
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Value
 
0.5
Ordered frames on two separate occasions that were listed as in stock on site.  Payment deducted from my account immediately and held long enough to collect interest. Then I was contacted that frames are no longer available however the frames are still shown and listed on site as in stock and available.
Pros
NONE
Cons
NUMEROUS
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3
MM
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My ezcontacts experience
Overall rating
 
4.5
Product
 
5.0
Selection
 
5.0
Shipping
 
4.0
Value
 
4.0
First time for me buying sunglasses online. I was looking for these Ray-Ban frames I saw at the mall but I couldn't find them anywhere online. I wonder if they were old stock or something.

Anyways I did end up buying on ezcontacts because they had plenty of other well priced frames from Ray-Ban. Prices were better than even Frames Direct. I purchased a pair and picked my tint for the lenses and received my glasses in a little over a week.

Nothing was wrong with them, they were the real thing. I was a little worried they might be  knock offs since the price was really good but they are not. The frames are nice and heavy and are exactly the same as the other pair I liked which I tried on at the mall.

If you find frames you like on ezcontacts go for it, I am glad I did and I will be back.
Pros
Lots of name brands at lower prices
Cons
Didn't have my exact frames I wanted
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
L
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Good Deals and decent glasses
Overall rating
 
4.3
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
5.0
I bought my original pair of bi-focal glasses from Lenscrafters. They charged me  $175 2 years ago. I accidentally sat on them3 months ago and Lenscrafters told me it would be $100 plus to fix them or replace the frames. The lenses were okay.
 
 Went on ez glasses and ordered the EXACT frame for less than $50. Guess where I plan to buy all my glasses from now on!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
M
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Stay Away.
Overall rating
 
2.7
Product
 
2.5
Selection
 
3.5
Accessories
 
3.0
Shipping
 
0.5
Customer Service
 
3.5
Value
 
3.0

My advice: STAY AWAY.  
1st time I ordered glasses: fine. I think it took a couple of weeks.

2nd time: Waited several weeks with no update. Customer service told me the glasses were out of stock. Cancelled order.

3rd time: Nearly a month and the order is still in processing. I was told they would receive the glasses in warehouse 5 business days ago, with another 5-7 for processing.  

I'm going to give them the benefit of the doubt and assume it will take the MAXIMUM 7 business days to install the prescription. Then I am cancelling my order and asking for a refund. Possibly reporting the company to a consumer agency so maybe this doesn't happen again.
Pros
good selection
Cons
you likely will not receive your order.
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
PA
M
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Fraudulent
Overall rating
 
2.2
Product
 
1.5
Selection
 
3.0
Accessories
 
2.0
Shipping
 
2.5
Customer Service
 
2.0
Value
 
2.0
They have terrible customer service by phone email and live chat
Pros
You don’t get product or refund!
Cons
None
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Florida
G
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44 results - showing 36 - 40
1 2 3 4 5 6 7 8 9