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FramesDirect.com

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3.9
 
3.0 (37)
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37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
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Comments
19 results - showing 1 - 5
1 2 3 4
Ordering
Framesdirect
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
3.5
Customer Service
 
5.0
Value
 
4.0
I purchased just frames with no prescription lenses on framesdirect last year because I wanted clip-on sunglasses and the optical brick and mortar store I used did not carry them. I ordered the frames a tad small for my head but with some slight bending I got them to fit fine. It was my fault as I knew the measurements was smaller than my last pair but things worked out so I chose to keep them. 

Once I got the frames I gave them to my optical store which got the lenses made and put in. This time around I am going to order my complete glasses from framesdirect. Their customer service is very good and I love the wide selection they offer. Plus it takes just one step and the lenses are cheaper their than my optical store. I also like having unique frames that you don't see all over our small town. 

I definitely recommend framesdirect. Just be sure you look at your frames and order the right size. ???? ????????

Pros
???????? Selection
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
A
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Experience at Frames Direct Buying Glasses
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.5
Accessories
 
4.0
Shipping
 
4.0
Customer Service
 
5.0
Value
 
4.5
I lost my favorite Ray-Ban sunglasses and couldn't find them anywhere except on Frames Direct. I had bought them locally before but have had used Frames Direct for my regular glasses. They really have a good selection and really good customer service. On my new Ray-Ban's I ordered the screw had come out of the frame after wearing them for 2 months. They exchanged the frames without question and shipped it back within a few days. I plan on buying from them again.
Pros
Cheap and Quick Delivery
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Frames Direct reviews
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
4.5
Value
 
4.0
The price and selection is very good at Framedirect.com for both regular eyeglasses and sunglasses. The site is very professional and has lots of help in selecting the right type of frames. The only thing that worried me was not being about to physically try on the glasses first.

One suggestion I have is that Framesdirect could put some sort of system in place where they could ship you a couple of frames and let you try them on and then return? This way you could make sure the size fits your face and that they look good on you.

I got lucky that my new sunglasses look good and fit my face well, but it they hadn't I would have returned them and wasted a pair of prescription lenses. 
Pros
Excellent selection and prices.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct Eyeglasses Online Store
Overall rating
 
4.4
Product
 
4.5
Selection
 
5.0
Shipping
 
4.5
Customer Service
 
4.0
Value
 
4.0
I bought a pair of bifocals on Frames Direct and didn't have any problems. Glasses look exactly how they did on the webpage and they fit very well. Shipping was very quick as well. This was my test purchase to make sure everything went fine. 

I now plan to buy my sunglasses from them as well. They have a really good selection of Prada frames that are much less expensive than I can find at the Mall.
Pros
Got exactly what I ordered
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
Maryland
C
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Frames Direct Saved Me $200
Overall rating
 
4.3
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Customer Service
 
4.0
Value
 
5.0
I accidentally broke one on the armes on my Harley Davidson sun glass frames. Boy was I upset.

I went to my eye doctor and they wanted $290 to replace the frames, I thought wait a sec and I checked online and found them for only $105 at Framesdirect.com. That is almost a $200 savings.

I ended up unscrewing the arm on the new frames and attaching them to my old glasses. I was just going to switch the lenses out but this way was a bit easier.
Pros
Great prices on frames
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
New Jersey
R
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19 results - showing 1 - 5
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