GlassesUSA

GlassesUSA

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0.0
 
2.2 (31)
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31 reviews
 
10%
 
29%
 
3%
 
19%
 
39%
Overall rating
 
2.2
Product
 
2.5(31)
Selection
 
3.3(31)
Accessories
 
2.1(15)
Shipping
 
2.2(31)
Customer Service
 
1.0(20)
Value
 
2.1(31)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
31 results - showing 1 - 5
1 2 3 4 5 6 7
Ordering
takes forever to get glasses...if you get them
Overall rating
 
1.4
Product
 
0.5
Selection
 
5.0
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
Takes forever to get the glasses.
First they shipped me an empty box.
No kidding an empty box. Ok, it wasnt empty, it had a case in it. but no glasses.
Waited 30 minutes on hold to speak with someone who didn't have a clear command of the english language. Couldn't understand a word they said.
Then I went through the chat to see if I could figure out what happened.
They said a mistake was made.
The would have to remake the glasses and it would be another 2 weeks.
Shipping is through USPS and it takes at least a week.
So after a month I may....or may not get the glasses.
Also be aware of the $7.95 glasses case they stick on to your order. 
I didn't even realize it was stuck on my bill.
Pros
dunno
Cons
Fraud?
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Winchendon, Ma
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I use to hate Glasses!
Overall rating
 
5.0
Product
 
5.0
Selection
 
5.0
Shipping
 
5.0
Value
 
5.0
I am 33 now but I have had glasses since I was 5 years old and have always hated how they looked on my face. I am pretty blind and have a strong prescription and as soon as I could I switched to wearing contacts in my teens.

I got my new pair of glasses from GlassesUSA last week and have been wearing them ever since. They are my first pair of new glasses in about 4 years and I love them. The frames I picked out are super light and not heavy like the old pair I have which use to hurt behind my ears after a while. The selection they have is huge but it is so easy to find the types you like by being able to select certain frame shape, types and colors. Once I had narrowed down my selection I went by the measurements and reviews other customers had written about the frames I was looking at.
Pros
Awesome selection, my glasses fit perfectly
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
Alanta
M
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Better selection than other places
Overall rating
 
3.8
Product
 
4.0
Selection
 
5.0
Shipping
 
3.0
Value
 
3.0
This is the first time I used Glasses USA. I took a long time and looked at several different eye glasses store both online and off and in the end I choose Glasses USA because they were the only ones that had the frames I wanted. I am pretty picky when it comes to the style of frames I wanted and Glasses USA has the best selection that I could find. I was a little disappointed in the cost as the discount was for the frames only and did not include the lenses. The price was still good but the other store which I used previously discounted my entire order.

All in all I was happy with my purchase as the frames are high quality and the lenses anti scratch coating works well. I found this out the hard way as on the second day of wearing them my glasses got knocked off my face from a ball my son had thrown.
Pros
50% discount on frames
Cons
No discount on lenses
Number of Times Used
1
T
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Glasses USA Frames
Overall rating
 
4.4
Product
 
5.0
Selection
 
5.0
Shipping
 
3.5
Value
 
4.0
This is the first time I have used an online eye glasses store as I was a little worried about the fit with the frame. My prescription for my eyes had not changed much but my glasses are 4 years old and I was looking for a new style of frames (plus one of the lens has a scratch on it). For these reasons and with the 14 day guarantee I figured it was worth trying out, especially since I have my old glasses measurements.

With my new glasses I got more compliments about them than about the 20 pounds I recently lost.

I love them and I am glad I had put in the order. No regrets.

Pros
Great selection of glasses. Good guarantee!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
C
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Glasses USA
Overall rating
 
4.1
Product
 
4.0
Selection
 
5.0
Shipping
 
3.5
Value
 
4.0
This is the second time I used Glasses USA and both times have worked out well. I received my orders in a timely fashion and the eyeglasses I ordered are of good quality. The reason I got the second pair of glasses was they sent me an email with a 50% off coupon a few months after my first order. Defiantly worth placing another order as their prices are already really good and I had really liked another pair of glasses I had seen on the Glasses USA website. Problem solved :-)
Pros
No complaints
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2

About Me

Location
California
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31 results - showing 1 - 5
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