GlassesUSA

GlassesUSA

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0.0
 
2.2 (35)
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User reviews

35 reviews
5 stars
 
9%
4 stars
 
29%
3 stars
 
6%
2 stars
 
23%
1 star
 
34%
Overall rating
 
2.2
Product
 
2.6(35)
Selection
 
3.3(35)
Accessories
 
2.2(18)
Shipping
 
2.3(35)
Customer Service
 
1.0(22)
Value
 
2.2(35)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
35 results - showing 21 - 25
1 2 3 4 5 6 7
Ordering
Ms.
Overall rating
 
2.0
Product
 
1.5
Selection
 
3.5
Accessories
 
2.5
Shipping
 
1.0
Value
 
1.5
This has been the worst transaction I've ever been involved with - they failed to get the glasses delivered to my house, it's been over a month since I ordered them, & there's no way to contact anyone - ever!! You still took a second payment yesterday, even though you knew that I hadn't received my order, & I feel that you're intensionally not responding to me, thinking if you ignore me for a long enough time, I'll go away. WRONG! 
Pros
There are no "pros" when you can't even talk to a person to resolve a problem!
Cons
Worst response time, worst customer service, phone service, & other ways to communicate. Definitely the worst place to spend any money, because you'll have to fight tooth & nail if you need to get a r
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Eagle, Co. 81631
GT
Report this review Comments (0) | Was this review helpful? 1 0
Limited Warrenty
Overall rating
 
1.3
Product
 
2.0
Selection
 
2.0
Accessories
 
1.0
Shipping
 
0.5
Customer Service
 
1.0
Value
 
1.0
Glasses were nice, prescription was right however they only stand behind the quality for 14 days.  I ordered rimless glasses and the wire broke after two months.  After contacting them, they said they would give a 50% credit but do not cover fixing the glasses.  I'm not looking to give them more money rather fix the glasses.  Go to a store, in the long run your better off because they will fix minor breaks.
Pros
Short Term OK
Cons
Long Term Not
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Online
M
Top 50 Reviewer 1 reviews
Report this review Comments (0) | Was this review helpful? 1 0
Cheaters Incorporated!!!
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
Orders never arrive, when you call or write to costumer service they just lie about the status. I even reported them to the Better Business Bureau and the company never responded. No tracking number is provided or apologies for their bad service.
STAY AWAY FROM THEM!!!

I call this company SWINDLING INC.
Pros
nothing because the product never arrived
Cons
everything
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

About Me

Location
Puerto Rico
J
Top 100 Reviewer 1 reviews
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Experience at Glassesusa
Overall rating
 
4.0
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
4.0
Well my experience at glassesusa.com went as I hope. Everything was professional. I found the frames I wanted and went ahead and ordered them along with prescription lenses. I received my new glasses in a couple of weeks and found the quality of the frames to be good. I ordered the upgrade for the lenses so my new pair of glasses is a lot lighter than my older pair.

I had no problems with my order and I will order again from them when I need a new pair of glasses. This was the first time I had order glasses online so I wasn't to sure about the whole process. Glad to see I had nothing to worry about.
Pros
Professional experience, no problems
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
Houston, Texas
CG
Report this review Comments (0) | Was this review helpful? 1 3
Not made in USA
Overall rating
 
1.8
Product
 
2.5
Selection
 
3.0
Accessories
 
2.0
Shipping
 
1.0
Customer Service
 
1.0
Value
 
1.0
Ironic glasses USA not from USA
Pros
Laziness
Cons
Shipping from Thailand
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1
K
Top 100 Reviewer 1 reviews
Report this review Comments (0) | Was this review helpful? 1 3
35 results - showing 21 - 25
1 2 3 4 5 6 7