HelloFresh

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19 reviews
5 stars
 
0%
 
63%
 
32%
2 stars
 
0%
 
5%
Overall rating
 
3.4
Product
 
3.7(19)
Selection
 
3.7(19)
Shipping
 
3.5(19)
Customer Service
 
2.7(9)
Value
 
3.4(19)
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Ratings
Product
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
19 results - showing 1 - 5
1 2 3 4
Ordering
Happy with Hello Fresh
Overall rating
 
3.8
Product
 
4.5
Selection
 
3.5
Shipping
 
3.5
Value
 
3.5
My wife and I have been pretty happy with our meals from Hello Fresh. We started using them early last year and it's been a big stress re-leaver as we both have highly stressful jobs.

The meals we prep from their ingredients have been excellent for the most part. What I really like are the flavor combinations which are unique and something we would never have considered before if we were planning the meals.

You do have to be careful sometimes to use items that can go bad quickly as it may not be fresh in a few days. Prepping the meals is pretty straight forward and are easy to make. The food amount for the most part is enough for the both of us. I am a pretty big eater but my wife is not. 

On a few occasions some things have not been fresh. Customer service has been understanding and have reimbursed us the cost of that particular meal.

Overall I have been happy with our meals.

Pros
No stress meal planning
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
M
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Our Hello Fresh Experience
Overall rating
 
4.0
Product
 
4.5
Selection
 
4.0
Shipping
 
3.5
Value
 
4.0
I have tried a number of meal delivery services and I found Hello Fresh to be by far the best.

Things I liked include the box being very organized and in packages, fresh fish/meat, and fresh vegetables, especially compared with other services.

I found by using a meal delivery service that it has helped cut down on food waste (half the stuff goes bad on me in my fridge that I buy) and it really reduces my restaurant bills as we eat in way more often. Even my tween likes to keep me company in the kitchen and help cook, nothing is better than some mother and daughter bonding time. She likes trying new foods and I like how healthy it is compared to restaurant food. 
Pros
Food
R
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Amazing Meals
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Value
 
5.0
I was offered a  free trial for the first month of Hello Fresh so I decided to join. Glad I did because I have been using it ever since. I live alone and get the 2 person deal for 3 meals which ends up being 6 meals for me which means my entire dinner bill ends up only being $70 for the week which is much cheaper than before when I ate out all the time.

I really enjoy the different recipes and food options. Makes me try new things which I found out I really enjoy (I ate pretty much the same thing week in and out before). The odd time there is a recipe I am not super fond of but it's a learning experience and fun to cook. BTW who knew I could be a cook? I didn't and I am glad I found out because it is a great stress reliever after work.

Food has always been fresh for me and there has only been once when I had a missing ingredient in the box. I called Hello Fresh and they refunded me the week and since I knew about it before hand (as I always review the contents and recipes) I was able to go purchase the noodles at the store and still enjoy the meal.
Pros
Large variety of meals. Food sent is fresh.
Cons
Could use slightly larger portions sometimes.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
G
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Easy Meal Preperation
Overall rating
 
4.0
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Customer Service
 
4.0
Value
 
3.5
The quality of the ingredients is the most important part of these type of services and Hello Fresh meets my standards. I've always received fresh veggies and meats and have enjoyed almost all of the recipes. I work from home as a graphic artist so my boxes don't have a chance to be outside long. I do go out for work to meet with clients occasionally so I always schedule what day my delivery comes and plan accordingly. 

After my first box which was discounted I knew I'd be charged for subsequent boxes unless I paused a week or if I called to cancel the service completely. This is pretty standard for meal services after researching the others available in my area.

As I said above I've loved most of my meals, the ones I did not was really just personal preference and not because the recipe was not good since my husband seemed to like them. 

Currently our kitchen is being renovated which is suppose to last about a month so we have our Hello Fresh account on hold. As soon as the kitchen is done I plan to continue with Hello Fresh. We are currently eating out a lot because of the renos and have already gained some weight. I am already missing the healthy meals and the variety we have been cooking at home. I've dealt with Hello Freshes customer service once to pause the account and am pleased with their friendly manner and understanding.
Pros
Easy for non-chefs
Cons
More expensive than just grocery shopping
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months

About Me

Location
California
K
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Great way to Cook Healthy
Overall rating
 
4.2
Product
 
4.5
Selection
 
4.5
Shipping
 
4.0
Customer Service
 
4.0
Value
 
4.0
My family and I am enjoying both the meat and vegetarian dinner options that hello fresh has. It has been great to be eating healthier and not relying on take out so much. I work shift work and my 2 kids play a lot of sports so I am always in a rush to get dinner ready. With hello fresh I know the dinner selection will always be good and I can have it ready usually in just over 30 minutes so I don't worry what they send me. 

It's nice to have a home cook meal with recipes and instructions that are really simple to follow. My grocery shopping time has been cut in half as I just worry about breakfast and lunches for the most part now.
Pros
The different recipes are great, the produce fresh and good quality.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
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19 results - showing 1 - 5
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