ancestry

I like to think I was a budding genealogist when i came to Ancestry last year. It takes some time but I discovered a lot by building my family tree. I also found out that it is always an ongoing process that is never finished. I am currently working on 4 branches of my tree that has gone global. Who knew I had so many relatives living in Europe!  Each one of them has a story that I find interesting. It's amazing how family's change and grow over generations. 

If you have an interest in your own family history and want to find out more, then Ancestry will give you access to millions of records and photos. It's definitely worth trying out, I am glad I did.

I do not think you will find a better website to search for your family history here in the United States. I was able to trace my family tree back 4 generations and find relations in my own town that I never knew I had.

There are a few small changes to the interface I would change on the site but overall I would give Ancestry a high recommendation.

I checked out Ancestry.com when I signed up for a  2 week free trial. I ended up cancelling after a week and a half. I received an email confirmation from Ancestry showing I had cancelled. 

Well today I find out that I have been billed. I  called customer service and after he checked my account he saw the mistake and refunded me the money right away and offered his apologies. It was a relief but I still shouldn't have to double check that a cancelation went through. 

I did really try to like the new Ancestry website but I still much prefer the old one. I find the new one too cluttered. I feel that they are catering more to new customers than those of us who have been around for a few years.

I have emailed customer support several times about the changes and "improvements" without much luck. I find the new site much slower than the classic one and it doesn't always seem to work. I find myself always refreshing my webpage.

I plan to give Ancestry another year and if things haven't been fixed then I am going to try and find something else. I really love the community at Ancestry and the features they offer but if at the current stage if feels like it takes me twice as long to do things as before. 

Please, please fix things Ancestry!

While I was putting in the information for my family tree on Ancestry I notice that it pulled information from other users family trees. 

The problem is a lot of the information from the one family tree from a certain user was incorrect. I am not sure if the information was not verified or what. The info was from my immediate family so I know what was correct so I contacted the person requesting they make the changes. I did not hear back from the person at all and Ancestry apparently can not do anything about it to correct the tree. So the information will remain and the pictures will be for the wrong person.

I continue to use the Ancestry site as it does offer a lot. Just be careful of some users information for their family trees as it may be incorrect and if they are not currently using Ancestry there is nothing you can do to correct it. The government documents Ancestry offers is where they shine and make it well worth the subscription.