Review Detail

3.0 10 0.5
123inkjets Home Page
Printer Ink & Toner Cartridges
Editor
Editor
April 30, 2015 5553
DON'T DO IT!
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
They sent me the incorrect size cartridge for  my Epson WorkForce.  The 252XL was NOT an XL, but they insisted that it put it in my printer!   They asked for pictures, I sent them pictures.  They asked for more pictures, I sent them MORE pictures.  They refused to return my money or even send me a mailing label so I could return it for a refund.  Fortunately, my bank was great!  They credited my account.  BTW, customer service is supposed resolve problems, not argue with customers.  WTH?  Get yourself real Epson cartridges.  They may be more expensive, but at least they're the right size and you don't have to deal with their "guaranteed satisfaction" or their nasty service agents.
Pros
They're cheap
Cons
They're cheap for a reason
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
NH
JP
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