Zazzle Cover

Zazzle

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3.8
 
2.9 (5)
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5 reviews
Overall rating
 
2.9
Print Quality
 
3.6(5)
Selection
 
3.8(5)
Shipping
 
2.0(5)
Customer Service
 
2.7(3)
Value
 
2.4(5)
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Ratings
Print Quality
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
5 results - showing 1 - 5
Ordering
Bad
Overall rating
 
1.5
Print Quality
 
2.5
Selection
 
2.0
Shipping
 
0.5
Customer Service
 
2.0
Value
 
0.5
Zazzle used to be the best of the bunch. Now? Not so much. Their printing, when correctly done, is fine. Quality control isn't around much anymore, so the odds of the printing being done correctly is low. Their products used to be quality. Again, not so much any more. Cheap products with a hefty markup and ridiculous shipping prices. They have changed focus to paper goods and cards. In the digital age. Envelopes are extra. Things customers might want are extra. And shipping is astronomical for cards as well. If you pay extra for faster shipping, prepare to be disappointed. Other places do it better, cheaper, and faster. Don't bother with this company.
Pros
Printing is OK
Cons
Everything else
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
4 - 6

About Me

Location
USA
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Can't even handle a single delivery. Reported "Lost in transit" after wait for more than 3 weeks.
Overall rating
 
1.8
Print Quality
 
2.5
Selection
 
3.5
Shipping
 
0.5
Value
 
0.5
They can't even handle a simple delivery right. Yeah, lots of great designs by artists. What is the use of it if you can't have it.

Ordered a long sleeve top on 30/11/17, I have to wait until 19/12/17 for the customer support to take action!! It's too late for them to post another one, they have ruined my Xmas present. They claimed they have a tracker ID but there is no link to look it up. Their business logic is completely lack of common sense. Other companies can do much better even before the birth of internet. 

STAY OUT OF XMAS PRESENT WITH THEM OR ORDER A YEAR BEFORE!!!
Pros
Lots of lovely artist design
Cons
Can't even handle a single delivery
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
UK
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Review of Zazzle.com
Overall rating
 
3.2
Print Quality
 
4.0
Selection
 
4.0
Shipping
 
2.0
Customer Service
 
3.0
Value
 
3.0
I ordered from Zazzle for the first time last month. I ordered several items that were customized for my wedding anniversary. The ornament and frames are high quality and the engravings looked nice and are very detailed. I give high marks for Zazzles products but their shipping was late. Costs seemed a little expensive but after seeing the quality it is worth it. My shipment date changed to a week later due to delays in processing. I still got my presents for my wife in time for our wedding anniversary but just barely. I was annoyed that I got no notification about the change in delivery. Other than that I would recommend them, just give yourself plenty of time for delivery in case your order is late.
Pros
Ornament was pretty and of good quality. Our names and wedding date engraving came out beautifully.
Cons
Shipment was late.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
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Zazzle Review
Overall rating
 
3.8
Print Quality
 
4.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
3.0
Value
 
4.0
I've ordered t-shirts twice from Zazzle.com without any problems. Both of my orders shipped within a few days of me placing them and the shirts came exactly as I designed them. The shirts are of good quality and the printing has held up really well to washes. One of the shirts was ordered a year and a half ago and it still looks almost brand new.

I did have one question with my first order. I spent almost 30 minutes waiting on hold for customer service. The rep answered my question and all was fine but the wait should have been shorter.

Pros
Product came as ordered
Cons
Longer wait on phone for customer service
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Zazzle order went perfect
Overall rating
 
4.4
Print Quality
 
5.0
Selection
 
5.0
Shipping
 
3.5
Value
 
4.0
This was my first order and everything went fine. I will be ordering again from Zazzle. 

I ordered some business cards and a personalized case for my iPhone. The business cards where pretty intricate but they look perfect and the paper quality is good. I only ordered 50 as a sort of test run but I will order many more next time so I get a better deal.

The iPhone case is really nice. It has my company name and logo on the back of the leather fold case. Looks really nice. If I can I will upload a picture of it.

I received my order the following week without problems. I am not sure how customer service is as I never contacted them. Site was straight forward and easy to use. Designed my business card wasn't bad with the built in tools. I was able to use the font I wanted and was able to size and arrange the text and graphics to suit my needs. I had a high quality image of my logo and uploaded it to Zazzle and was able to incorporate it into my business cards and my iPhone case.
Pros
Design Tools
Bottom Line
Yes, I would recommend this to a friend.

About Me

Location
Michigan
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