Vistaprint

Vistaprint

Hot
 
4.4
 
3.7 (26)
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Editor Editor   Last Updated: November 21, 2017   Published: April 15, 2015  
 
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Vistaprint Home Page
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Availability
  • United States
  • Canada
  • United Kingdom
  • Australia
  • International
Guarantee
Yes
Complete satisfaction or your money back Guarantee
Better Business Bureau
A+
Access By
Internet Browser

Pricing

Price
$9.99
for 500 Standard Business Cards
Coupon(s)
Yes
Shipping
  • Standard Shipping
  • Expedited Shipping
  • Customer Shipping (to yours)
  • Processing or Insurance Fees
  • Order Tracking
Return Policy
  • Full Refund
  • Exchange

Printing

Products
  • Banners
  • Bookmarks
  • Brochures
  • Business Cards
  • Calendars
  • Cards
  • Catalogs
  • Decals
  • Door Hangers
  • Envelopes
  • File Folders
  • Flyers
  • Hats
  • Keychains
  • Letterhead
  • Magnets
  • Menus
  • Mugs
  • Newsletters
  • Notepads
  • Pens
  • Postcards
  • Posters
  • Presentation Folders
  • Rack Cards
  • Rubber Stamps
  • Sales Sheets
  • Stickers
  • T-Shirts
  • Table Tents
  • Plus other products
Finishing Features
  • Aqueous Coating
  • Binding
  • Covers
  • Cutting
  • Double-Sided Printing
  • Folding
  • Gloss Finish
  • Hole Drilling
  • Laminate
  • Matte Finish
  • Perforation
Other Services
  • Website Design
  • Social Media Marketing
  • Email Marketing
  • Plus other services

Customer Resources

Help & Support
  • Chat
  • Email
  • Phone
  • FAQ
Expert Advice
  • Articles
  • Newsletters
Community Support
Social Media

Vistaprint helps you “make an impression”, as their tagline claims—through full-color, low-cost marketing materials like business cards, brochures, postcards and a suite of internet and email marketing services. More than 10 million individuals and businesses have used Vistaprint this year. This online printing site has one of the largest selections of products, in addition to offering a variety of free marketing tools. This site is a “one stop shop” for small businesses. The site also offers tons of products for individuals and the home, including holiday cards, calendars, photo books, custom t-shirts and engraved products. Visit their website to see the wide range of products VistaPrint has to offer—you’re likely to find just about any custom print product you’re searching for!

One of Vistaprints well-known offerings is their variety of free products. For example, you can order 250 business cards for free. However, the free products come with the Vistaprint logo on them, so keep this in mind when ordering. The prices for products are comparable to other competitors’ sites, although in some cases Vistaprint prices are lower.

The site, though it has an almost overwhelming array of options, is fairly easy to navigate. Although they don’t post a toll-free number to call, there is an online contact form, as well as an extensive Help section to answer your questions about how to use the site and place your orders. A valuable resource offered on their site is the online Marketing Learning Center, which is totally free and offers marketing videos, webinars, a small business blog and expert advice.

Vistaprint offers 100% satisfaction and price match guarantees. The company is accredited by the Better Business Bureau with an “A+” rating.

Products

Vistaprint offers a vast selection of custom-printed products…from business cards, postcards, brochures, t-shirts and announcements, to online services like websites, email marketing and local search profiles. You can order a free sample pack to see the options and quality of their products, making it easier to create your custom products.

While placing a print order, you can choose basics like size, quantity, paper quality, and colors. Individual products may have additional order options. For many product types, there are pre-designed templates for you to choose from. You can also upload your own design (the site provides design specifications, including resolution, bleed/trim sizes, and acceptable file types). The Help section on the site is fairly extensive and will answer most of your template/design-related questions. While there isn’t a toll-free number listed on the site, there is a contact form to use to contact customer service. In addition to printing services, Vistaprint offers website design, graphic/logo design, direct mail and internet marketing services.

Costs and Shipping

Order status can be easily tracked by logging into your Vistaprint account (created when you place your order). Free sample pack to show the wide range of custom printing options. You can also click the “Specials” tab at the top of the website to see current promotions. Vistaprint offers the following guarantees:

  • 100% satisfaction guarantee – you may return an item that you are unsatisfied with within 30 days from when you receive it, and they’ll refund the full price excluding shipping
  • Low price guarantee – for postcards, business cards, brochures and folders, they guarantee to match a price if offered in the same quantity at a competitor. They will also refund the difference if you ordered through Vistaprint and then found a lower price (within 3 days of your order)

Customer Service

Vistaprint offers a free Marketing Learning Center on their website to help small businesses learn marketing tips. The center includes the following tools:

  • Marketing for business videos
  • Quick tips videos to show you how to create Vistaprint products
  • Webinars for insights into industry best practices, expert marketing advice and pointers for developing your brand
  • Expert advice – from signage to promotional materials to building your brand, these articles highlight tips useful for any business
  • Small business blog
  • Social web/community – join Vistaprint on Facebook, Twitter, YouTube and Flickr to ask questions of other Vistaprint users and learn new insights

Disclaimer: While we make every effort to ensure the accuracy and reliability of our information at Review Chatter we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check with the companies website directly for the most recent information. As always you should read your terms of service before purchasing any product online or signing up to any online service.

Editor review

(Updated: November 05, 2015)
Overall rating 
 
4.4
Print Quality 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Customer Service 
 
3.5
Value 
 
4.5

Vistaprint Review

Vistaprint offers reasonable prices that are either better or comparable to other online printing sites. The vast selection of custom-printed products can’t be beat. The company is reliable, shipping is fast, and it’s easy to track orders.

Pros
Low Prices, Free 3 day shipping, Price-match and Satisfaction Guarantees
Cons
Custom graphic design services are not offered
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User reviews

26 reviews

 
(4)
 
(15)
 
(5)
 
(1)
 
(1)
Overall rating 
 
3.7
 
4.0  (26)
 
4.0  (26)
 
3.5  (26)
 
3.3  (10)
 
3.8  (26)
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Ratings (the higher the better)
Print Quality
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
Overall rating 
 
3.1
Print Quality 
 
3.5
Selection 
 
3.5
Shipping 
 
2.0
Value 
 
3.5

Review for Vistaprint

I use to use Shutterfly but switch to Vistaprint a year or so a go. I like Vistaprint better for the quality of the printing on my business cards and other promotional materials that I order. Price is descent as well. 

Shipping does take a while though but it is shorter than Shutterfly.
 
Another Cons is I have to watch the discount and sales timing. Vistaprint is sometimes more pricey than others depending on how far they go with the discount they offer. You need to watch for the 50% off one.

Pros
Print quality
Cons
Discount pricing hit and miss
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
4 - 6
Was this review helpful to you? 
Overall rating 
 
4.3
Print Quality 
 
4.5
Selection 
 
4.0
Shipping 
 
4.0
Customer Service 
 
5.0
Value 
 
4.0

Everything Wedding

For our wedding I ordered reception cards, invitations, and RSVP cards for all 300 guest for $150. This was 50% off as I ordered during a 2 day sale! 

During the design process I went onto the live chat and talked to Sarah who was wonderful and helped me out. She explained to me the best way to design the cards based on a few questions she asked about what type of invitations I wanted. She had many helpful suggestions.

She also helped me a bit later after I had placed the order in the afternoon and when I showed my finance he found a spelling mistake. Sarah was able to update my order with the correct change.

I really recommend Vistaprint. The order came on time, was very inexpensive (especially during the sale) and customer service was super helpful!!!

😃😃😃 

Pros
Great sale prices.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
Was this review helpful to you? 
Overall rating 
 
3.9
Print Quality 
 
4.0
Selection 
 
3.5
Shipping 
 
4.0
Value 
 
4.0

Vistaprint

Vistaprint suits most of our printing needs for our business.

I find them best for the generic printed items that we use every day like cards, envelopes, folders and other promotional items like calendars, shirts and holiday cards. You can't beat the prices from Vistaprint for items like these.

They are missing a few items surprisingly. This includes return envelopes that we use in our invoices. They also need more sizes with custom mailing labels. I have to go somewhere else for these custom printed items.

Pros
Good for most of my business needs.
Cons
Missing a few items like return envelops
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
More than 10

About Me

Location
USA
Was this review helpful to you? 
Overall rating 
 
3.8
Print Quality 
 
4.5
Selection 
 
4.5
Shipping 
 
2.0
Customer Service 
 
4.0
Value 
 
4.0

Botched Order but fixed it right away

Only used Vistaprint once so far but I plan to continue to use them as they made their mistake right. I order last month some return labels, stickers for the envelopes, and address cards. When I opened the box that they shipped me the most important thing was missing, the cards. I called customer service right away and they said they would print the cards right away and get them to me within 4 days. That was a relief on my part as it still gave me time to mail them out. I asked if I would get a refund and the women on the phone said she would refund the cost of the cards for me which was in the $30 range.

The quality of Vistaprint printing is excellent and so is the material they print on. I got the cards on time and everything worked out.

Pros
Customer service fixed the problem right away
Cons
Shipped incomplete order
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
Was this review helpful to you? 
Overall rating 
 
4.4
Print Quality 
 
4.5
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
5.0

Vistaprint Promobox

Recently I ordered the promobox from Vistaprint since the first one was on sale for $5.

I uploaded my logo, and filled out my mission statement, and contact information. My promobox arrived and I was pleasantly surprised. The idea of it looked good on the website but I was worried they would just send me crap.

That is not the case and for $5 I got to see what Vistaprint offers. I know they want me to order from them again but it is defiantly costing them money to package and send me out the promobox.

In my box I got a pen with my logo and company name, business card holder, paper and envelopes with logo and name, and a mug.

It is a good start for my new company and it will give it that added professionalism that I need over the next few months in my office. I plan to continue the subscription for a while to see what else i get!



Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
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