Vistaprint

Vistaprint

Hot
 
4.4
 
3.8 (29)
2198   2   3   7
Editor Updated: January 27, 2018 Published: April 15, 2015
 
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Vistaprint Home Page
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Availability
  • United States
  • Canada
  • United Kingdom
  • Australia
  • International
Guarantee
Yes
Complete satisfaction or your money back Guarantee
Better Business Bureau
A+
Access By
Internet Browser

Pricing

Price
$9.99
for 500 Standard Business Cards
Coupon(s)
Yes
Shipping
  • Standard Shipping
  • Expedited Shipping
  • Customer Shipping (to yours)
  • Processing or Insurance Fees
  • Order Tracking
Return Policy
  • Full Refund
  • Exchange

Printing

Products
  • Banners
  • Bookmarks
  • Brochures
  • Business Cards
  • Calendars
  • Cards
  • Catalogs
  • Decals
  • Door Hangers
  • Envelopes
  • File Folders
  • Flyers
  • Hats
  • Keychains
  • Letterhead
  • Magnets
  • Menus
  • Mugs
  • Newsletters
  • Notepads
  • Pens
  • Postcards
  • Posters
  • Presentation Folders
  • Rack Cards
  • Rubber Stamps
  • Sales Sheets
  • Stickers
  • T-Shirts
  • Table Tents
  • Plus other products
Finishing Features
  • Aqueous Coating
  • Binding
  • Covers
  • Cutting
  • Double-Sided Printing
  • Folding
  • Gloss Finish
  • Hole Drilling
  • Laminate
  • Matte Finish
  • Perforation
Other Services
  • Website Design
  • Social Media Marketing
  • Email Marketing
  • Plus other services

Customer Resources

Help & Support
  • Chat
  • Email
  • Phone
  • FAQ
Expert Advice
  • Articles
  • Newsletters
Community Support
Social Media

Vistaprint helps you “make an impression”, as their tagline claims—through full-color, low-cost marketing materials like business cards, brochures, postcards and a suite of internet and email marketing services. More than 10 million individuals and businesses have used Vistaprint this year. This online printing site has one of the largest selections of products, in addition to offering a variety of free marketing tools. This site is a “one stop shop” for small businesses. The site also offers tons of products for individuals and the home, including holiday cards, calendars, photo books, custom t-shirts and engraved products. Visit their website to see the wide range of products VistaPrint has to offer—you’re likely to find just about any custom print product you’re searching for!

One of Vistaprints well-known offerings is their variety of free products. For example, you can order 250 business cards for free. However, the free products come with the Vistaprint logo on them, so keep this in mind when ordering. The prices for products are comparable to other competitors’ sites, although in some cases Vistaprint prices are lower.

The site, though it has an almost overwhelming array of options, is fairly easy to navigate. Although they don’t post a toll-free number to call, there is an online contact form, as well as an extensive Help section to answer your questions about how to use the site and place your orders. A valuable resource offered on their site is the online Marketing Learning Center, which is totally free and offers marketing videos, webinars, a small business blog and expert advice.

Vistaprint offers 100% satisfaction and price match guarantees. The company is accredited by the Better Business Bureau with an “A+” rating.

Products

Vistaprint offers a vast selection of custom-printed products…from business cards, postcards, brochures, t-shirts and announcements, to online services like websites, email marketing and local search profiles. You can order a free sample pack to see the options and quality of their products, making it easier to create your custom products.

While placing a print order, you can choose basics like size, quantity, paper quality, and colors. Individual products may have additional order options. For many product types, there are pre-designed templates for you to choose from. You can also upload your own design (the site provides design specifications, including resolution, bleed/trim sizes, and acceptable file types). The Help section on the site is fairly extensive and will answer most of your template/design-related questions. While there isn’t a toll-free number listed on the site, there is a contact form to use to contact customer service. In addition to printing services, Vistaprint offers website design, graphic/logo design, direct mail and internet marketing services.

Costs and Shipping

Order status can be easily tracked by logging into your Vistaprint account (created when you place your order). Free sample pack to show the wide range of custom printing options. You can also click the “Specials” tab at the top of the website to see current promotions. Vistaprint offers the following guarantees:

  • 100% satisfaction guarantee – you may return an item that you are unsatisfied with within 30 days from when you receive it, and they’ll refund the full price excluding shipping
  • Low price guarantee – for postcards, business cards, brochures and folders, they guarantee to match a price if offered in the same quantity at a competitor. They will also refund the difference if you ordered through Vistaprint and then found a lower price (within 3 days of your order)

Customer Service

Vistaprint offers a free Marketing Learning Center on their website to help small businesses learn marketing tips. The center includes the following tools:

  • Marketing for business videos
  • Quick tips videos to show you how to create Vistaprint products
  • Webinars for insights into industry best practices, expert marketing advice and pointers for developing your brand
  • Expert advice – from signage to promotional materials to building your brand, these articles highlight tips useful for any business
  • Small business blog
  • Social web/community – join Vistaprint on Facebook, Twitter, YouTube and Flickr to ask questions of other Vistaprint users and learn new insights

Disclaimer: While we make every effort to ensure the accuracy and reliability of our information at Review Chatter we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check with the companies website directly for the most recent information. As always you should read your terms of service before purchasing any product online or signing up to any online service.

Editor review

1 reviews

Vistaprint Review
(Updated: November 05, 2015)
Overall rating 
 
4.4
Print Quality 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Customer Service 
 
3.5
Value 
 
4.5
Vistaprint offers reasonable prices that are either better or comparable to other online printing sites. The vast selection of custom-printed products can’t be beat. The company is reliable, shipping is fast, and it’s easy to track orders.
Pros
Low Prices, Free 3 day shipping, Price-match and Satisfaction Guarantees
Cons
Custom graphic design services are not offered
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User reviews

29 reviews

 
(5)
 
(17)
 
(5)
 
(1)
 
(1)
Overall rating 
 
3.8
Print Quality 
 
4.0  (29)
Selection 
 
4.1  (29)
Shipping 
 
3.5  (29)
Customer Service 
 
3.6  (12)
Value 
 
3.8  (29)
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Ratings
Print Quality
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
Business Cards Printing
Overall rating 
 
4.3
Print Quality 
 
4.5
Selection 
 
3.5
Shipping 
 
4.0
Customer Service 
 
5.0
Value 
 
4.5
2 months ago from Vistaprint I ordered 1,500 business cards. 

The first thing I did was use the creation tool on their website to create the cards. This was easy to do. The cards look really good and are unique. 

When I received the cards the colors for the logo was not as bright as I thought but then I realized that I have my monitor brightness turned up really high on my monitor when I created the cards online. The colors are close enough to what I want though and I was pleased enough.

Last month, almost 4 weeks after my order I realized I had made a mistake on the cards. I called Vistaprint and talked to customer service. I explained my mistake. They where very understanding and re-ordered the cards for me at no cost!!!

What a great company. I was not expecting that, I was hoping for just a discount on the next order. The sales rep was very pleasant on the phone and patient. I defiantly recommend this company.

Pros
Understanding customer service
Cons
Be careful of your color choices and your monitor settings
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Great for marketing products
Overall rating 
 
4.5
Print Quality 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Value 
 
4.0
I needed a few marketing items like coffee mugs, pens, and usb keys for a event our company was having. Vistaprint makes it easy. I just had to upload our logo, pick the product items I wanted and then place and size the logo.

Very easy to do and with there pricing it allowed me to get some of the items cheaper as I was buying a large number of items.

No issues and I got the items in plenty of time before my event.
Pros
Quick and easy
Cons
Wish it was easier to find coupon codes
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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magnets and brochures from Vistaprint
Overall rating 
 
4.0
Print Quality 
 
4.0
Selection 
 
4.0
Shipping 
 
3.5
Customer Service 
 
4.5
Value 
 
4.0
Had a great experience with Vistaprint. I ordered some brochures and magnets for my business. Magnets were easy but the brochures I wanted was a little more complex with the different titles and images. After spending a couple hours on it and not getting 100% the way I wanted I called up customer service. They helped me out and within 20 minutes I had everything the way I wanted. I received my order within a week and everything was as it looked online.

Couldn't be happier and I plan on using them again for any future printing projects I have.
Pros
Customer Service helped me fix my designs
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Review for Vistaprint
Overall rating 
 
3.1
Print Quality 
 
3.5
Selection 
 
3.5
Shipping 
 
2.0
Value 
 
3.5
I use to use Shutterfly but switch to Vistaprint a year or so a go. I like Vistaprint better for the quality of the printing on my business cards and other promotional materials that I order. Price is descent as well. 

Shipping does take a while though but it is shorter than Shutterfly.
 
Another Cons is I have to watch the discount and sales timing. Vistaprint is sometimes more pricey than others depending on how far they go with the discount they offer. You need to watch for the 50% off one.
Pros
Print quality
Cons
Discount pricing hit and miss
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
4 - 6
J
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Everything Wedding
Overall rating 
 
4.3
Print Quality 
 
4.5
Selection 
 
4.0
Shipping 
 
4.0
Customer Service 
 
5.0
Value 
 
4.0
For our wedding I ordered reception cards, invitations, and RSVP cards for all 300 guest for $150. This was 50% off as I ordered during a 2 day sale! 

During the design process I went onto the live chat and talked to Sarah who was wonderful and helped me out. She explained to me the best way to design the cards based on a few questions she asked about what type of invitations I wanted. She had many helpful suggestions.

She also helped me a bit later after I had placed the order in the afternoon and when I showed my finance he found a spelling mistake. Sarah was able to update my order with the correct change.

I really recommend Vistaprint. The order came on time, was very inexpensive (especially during the sale) and customer service was super helpful!!!

😃😃😃 

Pros
Great sale prices.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
M
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