Vistaprint

Vistaprint

Hot
 
4.4
 
3.7 (22)
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Editor Editor   April 15, 2015   (Updated: September 05, 2017)
 
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Vistaprint Home Page
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Availability
  • United States
  • Canada
  • United Kingdom
  • Australia
  • International
Guarantee
Yes
Complete satisfaction or your money back Guarantee
Better Business Bureau
A+
Access By
Internet Browser

Pricing

Price
$9.99
for 500 Standard Business Cards
Coupon(s)
Yes
Shipping
  • Standard Shipping
  • Expedited Shipping
  • Customer Shipping (to yours)
  • Processing or Insurance Fees
  • Order Tracking
Return Policy
  • Full Refund
  • Exchange

Printing

Products
  • Banners
  • Bookmarks
  • Brochures
  • Business Cards
  • Calendars
  • Cards
  • Catalogs
  • Decals
  • Door Hangers
  • Envelopes
  • File Folders
  • Flyers
  • Hats
  • Keychains
  • Letterhead
  • Magnets
  • Menus
  • Mugs
  • Newsletters
  • Notepads
  • Pens
  • Postcards
  • Posters
  • Presentation Folders
  • Rack Cards
  • Rubber Stamps
  • Sales Sheets
  • Stickers
  • T-Shirts
  • Table Tents
  • Plus other products
Finishing Features
  • Aqueous Coating
  • Binding
  • Covers
  • Cutting
  • Double-Sided Printing
  • Folding
  • Gloss Finish
  • Hole Drilling
  • Laminate
  • Matte Finish
  • Perforation
Other Services
  • Website Design
  • Social Media Marketing
  • Email Marketing
  • Plus other services

Customer Resources

Help & Support
  • Chat
  • Email
  • Phone
  • FAQ
Expert Advice
  • Articles
  • Newsletters
Community Support
Social Media

Vistaprint helps you “make an impression”, as their tagline claims—through full-color, low-cost marketing materials like business cards, brochures, postcards and a suite of internet and email marketing services. More than 10 million individuals and businesses have used Vistaprint this year. This online printing site has one of the largest selections of products, in addition to offering a variety of free marketing tools. This site is a “one stop shop” for small businesses. The site also offers tons of products for individuals and the home, including holiday cards, calendars, photo books, custom t-shirts and engraved products. Visit their website to see the wide range of products VistaPrint has to offer—you’re likely to find just about any custom print product you’re searching for!

One of Vistaprints well-known offerings is their variety of free products. For example, you can order 250 business cards for free. However, the free products come with the Vistaprint logo on them, so keep this in mind when ordering. The prices for products are comparable to other competitors’ sites, although in some cases Vistaprint prices are lower.

The site, though it has an almost overwhelming array of options, is fairly easy to navigate. Although they don’t post a toll-free number to call, there is an online contact form, as well as an extensive Help section to answer your questions about how to use the site and place your orders. A valuable resource offered on their site is the online Marketing Learning Center, which is totally free and offers marketing videos, webinars, a small business blog and expert advice.

Vistaprint offers 100% satisfaction and price match guarantees. The company is accredited by the Better Business Bureau with an “A+” rating.

Products

Vistaprint offers a vast selection of custom-printed products…from business cards, postcards, brochures, t-shirts and announcements, to online services like websites, email marketing and local search profiles. You can order a free sample pack to see the options and quality of their products, making it easier to create your custom products.

While placing a print order, you can choose basics like size, quantity, paper quality, and colors. Individual products may have additional order options. For many product types, there are pre-designed templates for you to choose from. You can also upload your own design (the site provides design specifications, including resolution, bleed/trim sizes, and acceptable file types). The Help section on the site is fairly extensive and will answer most of your template/design-related questions. While there isn’t a toll-free number listed on the site, there is a contact form to use to contact customer service. In addition to printing services, Vistaprint offers website design, graphic/logo design, direct mail and internet marketing services.

Costs and Shipping

Order status can be easily tracked by logging into your Vistaprint account (created when you place your order). Free sample pack to show the wide range of custom printing options. You can also click the “Specials” tab at the top of the website to see current promotions. Vistaprint offers the following guarantees:

  • 100% satisfaction guarantee – you may return an item that you are unsatisfied with within 30 days from when you receive it, and they’ll refund the full price excluding shipping
  • Low price guarantee – for postcards, business cards, brochures and folders, they guarantee to match a price if offered in the same quantity at a competitor. They will also refund the difference if you ordered through Vistaprint and then found a lower price (within 3 days of your order)

Customer Service

Vistaprint offers a free Marketing Learning Center on their website to help small businesses learn marketing tips. The center includes the following tools:

  • Marketing for business videos
  • Quick tips videos to show you how to create Vistaprint products
  • Webinars for insights into industry best practices, expert marketing advice and pointers for developing your brand
  • Expert advice – from signage to promotional materials to building your brand, these articles highlight tips useful for any business
  • Small business blog
  • Social web/community – join Vistaprint on Facebook, Twitter, YouTube and Flickr to ask questions of other Vistaprint users and learn new insights

Disclaimer: While we make every effort to ensure the accuracy and reliability of our information at Review Chatter we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check with the companies website directly for the most recent information. As always you should read your terms of service before purchasing any product online or signing up to any online service.

Editor review

(Updated: November 05, 2015)
Overall rating 
 
4.4
Print Quality 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Customer Service 
 
3.5
Value 
 
4.5

Vistaprint Review

Vistaprint offers reasonable prices that are either better or comparable to other online printing sites. The vast selection of custom-printed products can’t be beat. The company is reliable, shipping is fast, and it’s easy to track orders.

Pros
Low Prices, Free 3 day shipping, Price-match and Satisfaction Guarantees
Cons
Custom graphic design services are not offered
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User reviews

22 reviews

 
(4)
 
(12)
 
(4)
 
(1)
 
(1)
Overall rating 
 
3.7
 
3.9  (22)
 
4.1  (22)
 
3.5  (22)
 
3.0  (8)
 
3.8  (22)
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Ratings (the higher the better)
Print Quality
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
Overall rating 
 
4.4
Print Quality 
 
4.5
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
5.0

Vistaprint Promobox

Recently I ordered the promobox from Vistaprint since the first one was on sale for $5.

I uploaded my logo, and filled out my mission statement, and contact information. My promobox arrived and I was pleasantly surprised. The idea of it looked good on the website but I was worried they would just send me crap.

That is not the case and for $5 I got to see what Vistaprint offers. I know they want me to order from them again but it is defiantly costing them money to package and send me out the promobox.

In my box I got a pen with my logo and company name, business card holder, paper and envelopes with logo and name, and a mug.

It is a good start for my new company and it will give it that added professionalism that I need over the next few months in my office. I plan to continue the subscription for a while to see what else i get!



Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
Was this review helpful to you? 
Overall rating 
 
2.6
Print Quality 
 
4.5
Selection 
 
3.5
Shipping 
 
1.0
Customer Service 
 
1.0
Value 
 
3.0

Vistaprint Brochures

I have ordered the brochures from Vistaprint and I have learned to expect delays. I've also tried posting 2 negative reviews on Vistaprints own brochures reviews to notify others that when you order brochures you can often expect delays. I was not rude in my review and everything was true but I found both to be censored. Don't trust all of the positive reviews you find on their website about the different products.

I have no other complaints about the brochures as the quality is excellent but delays in getting marketing materials when you expect them by a certain can ruin a business. When ordering give yourself plenty of time.

Pros
Quality of printing and paper
Cons
Delays on shipping :-(
Number of Times Used
3
Was this review helpful to you? 
Overall rating 
 
3.7
Print Quality 
 
3.5
Selection 
 
3.0
Shipping 
 
4.0
Customer Service 
 
4.5
Value 
 
3.5

Honest Review from Long Time Vistaprint Customer

I have been a Vistaprint customer for many years. At first it was for business cards and then I used them for other things as well. I find for some things like business cards they have been really good. Laying out and updating your design is fairly simple to do on the website and the print quality is pretty good especially for the price. You do get the odd card that is low quality or has a misprint but that rarely happens.

Other printed items like Return Address lables are not as good. First Vistaprint needs to have different sizes. I find the ones they have are very large. Also the glue used on the labels is quite weak. Some mail I recieve back I find these labels have started to peel off or even are missing. Not Good.

When Vistaprint does mess up they are really good at sending replacements or extras to make up for their mistake.

Pros
Never had any major problems. Known for their business cards.
Cons
Hit and miss with certain items like address labels
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
More than 10
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Overall rating 
 
3.3
Print Quality 
 
3.0
Selection 
 
3.5
Shipping 
 
3.0
Value 
 
3.5

Vista Print has always been of good value to us

Our Vista Print orders have always come on time and they have delivered what we had ordered. Prices are cheaper than the Print Shop so we have stuck with them. Quality of print is fine and paper quality is good. Things like mugs and T-Shirts seem to come from China so quality is not as good but still acceptable. 



Vista Print provides a printing service that meets our needs as a small business. I didn't give them 5 stars since they should provide a decent service since I am giving them money in exchange for the products they offer.

Pros
Always recieved shipment as ordered
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
7 - 10
Was this review helpful to you? 
Overall rating 
 
1.3
Print Quality 
 
0.5
Selection 
 
3.0
Shipping 
 
2.0
Customer Service 
 
0.5
Value 
 
0.5

Mistakes in Print Order

I ordered some business materials for my home office. The online ordering process was easy enough and it shipped fine but the printing on the cards was poor and the colors was off. Also part of my order was missing. I called Vistaprint customer service and they said they were sorry and would ship my order again. BTW it did take a while for me to talk to someone at customer service.

That was 2 weeks ago and I am still waiting for my new shipment. No response to my email the other day asking after my new order so I plan on calling Vistaprint today.

It's a good thing I didn't need my printed materials right away. It's been more of headache trying to follow up with them on their mistakes. Not worth it and don't plan to use them again.

Cons
Print quality lacking and order was incorrect
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1
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