Bluehost

Bluehost has a lot of nice features and a good price... at least for the first year but the problem is my web server is really slow. I don't know if Bluehost has too many customers on 1 server or that someone is just monopolizing all the resources but my server and my wordpress site is ALWAYS slow. What good is a cheap price and a website if it delivers content at a crawl. When I try to save an article in Wordpress it can take up to a minute. 

I called tech support about it and they blamed my site and plugins which I have very few. It is the same setup I had on GoDaddy and it was plenty fast enough. I now wish I had not switch hosting providers just for the price.

I have heard some people have problems with their hosting plans being auto renewed after they canceled. I hope this doesn't happen to me as I plan on canceling as soon as I can.

I moved my website to Bluehost.com from another web host I was not happy with. It started out fine for the first few months but then problems started to happen. I got a big boost in traffic from Google and then the next day my site goes down. I found out that Bluehost had deactivated my account due to 

"site causing performance problems"

I received no warnings. Now a happy exciting time with more traffic for my websites turns into panic as I wait for support to open so I can call and get my account reactivated.

Talking with tech support the NEXT DAY they said the plugins I used with Wordpress are taking to much processor time and I need to either get those fix or upgrade my account at Bluehost with a better hosting plan. Well, thousands of people use the same wordpress plugins that I do so I know it is not them. Basically I am forced to pay Bluehost more money for a service I already paid 2 years for.

In the end I pay as I can't have my site down while I find another hosting company and wait to get my site and domain transferred. After my 2 year contract is up I plan to move hosting companies again unless Bluehost really pulls up their socks in the customer service department.

I had a WordPress powered website built for my small business and my web designer recommended Blue Host or Host Gator. After some research I choose Blue Host. I am happy I did. The installation of the site on the Blue Host cloud service went smoothly and the site has been up and running without any problems. It was a big worry for me so I am very glad everything worked out well.

Over the years I have had 3 different hosting providers. I left the last 2 mainly for downtime issues and really bad customer service. I think most web hosts suffer from bad customer support as they have such low prices now and shove so many accounts onto one server that the limited number of customer representatives a company can afford is not nearly enough to cover everyone's problems in a timely matter.

So far with my Wordpress website on BlueHost, I have had no downtime and the performance has been excellent. I have a large number of complex plugins installed and I was worried it would slow down the response time of the website. So far it has not and my visitors which number about 4000 everyday have not complained. In my tests I am finding from 1 to 2 seconds until the page completely loads which is really good for a shared server.

As with other hosts BlueHosts response to my 2 tickets I have submitted has been slow. Not nearly as bad as other hosting companies and they do answer with detailed answers that have solved my problems.

On the few occasions I needed BLuehost tech support the online chat has been the most helpful. It is faster that using the phone and the techs seem to know what they are doing. While the wait times could be improved for chat support they are much better than phones support. I would recommend using them if your issue isn't that big.

Other than that the features Bluehost offers is standard for the industry and so is the price. I like the unlimited domains, bandwidth and storage as I host 4 websites on this account with one of them serving up images. I moved to Bluehost 3 months ago from GoDaddy and so far the experience has been much better.  I found Godaddy nickled and dimed you for every upgrade.