Latest User Reviews

I haven’t bought contacts online before, but thought it would be easier than having to visit the eye doctor again. I found a few online contact websites, and decided to go with ezcontacts because they had the best deal. Now I know why. Everytime  I would call to check on my order, I would have to wait between 30-60 minutes. My order was in...

I received the RX sunglasses but had difficulty seeing with them so I brought them to my optometrist and asked them to test the lenses. They confirmed that the rx is correct but that the lenses are made out of a material they haven't seen before and there are major waves and distortion in the lenses. She had trouble reading the Rx due to...

Placed an order 3 weeks back, but the order hasn't been shipped and the customer service hasn't reposed to multiple emails sent., won't be using them ever again.

 Jan 3 order never shipped- Spoke on the phone on Jan 16 and was assured they'd switch it to overnight shipping and I would have a tracking number by Jan 18. Still no tracking number as of Jan 21, even though customer service promised I would have one.

I ordered contacts over two weeks ago. My credit card was charges two weeks ago. I contacted them asking when my contacts would arrive. I was told  they had experienced  a delay and I will be notified soon of the shipment. I reached out again now they are saying my contacts will be shipped directly from the manufacturer to expedite my order. Do not...

I had to disputed my charges to get my money back. There is no way EZContacts have all these good reviews, They must cheat and write fake reviews. Don’t use it Use it on your own risk!!!!!!

I ordered prescription eye glasses on Oct 31, 2018, and received an order update on November 7th.  ~~~    ORDER UPDATE    Order Number: # XXXXXC    The availability for the item listed below has changed. The updated availability is now 15 or more business days.  If you would like to make a change to your...

Prices are good but not worth the headache! Do not order from them.

DO NOT order from this company.  I placed an order before 2pm EST on a Thursday, and the website said the order would be processed the same day.  They apparently did not process it until the following Monday.  It would not be a huge deal except for the fact that I paid $35 for 1-day shipping.  It is now 5 days later and I...

I cancelled my order the next day. After multiple calls to correct my order not showing to be cancelled, nothing was done. We are talking at least 10 calls. They then sent the glasses anyways. They told me to get my refund as requested, I would have to send in what they sent me and wait another 30 days for the process to start...