123Inkjets Cover

123Inkjets

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3.7
 
3.0 (10)
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10 reviews
 
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50%
 
10%
 
10%
 
20%
Overall rating
 
3.0
Product
 
2.7(10)
Selection
 
3.6(10)
Shipping
 
3.4(10)
Customer Service
 
2.7(6)
Value
 
2.9(10)
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Ratings
Product
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
10 results - showing 1 - 5
1 2
Ordering
DON'T DO IT!
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
They sent me the incorrect size cartridge for  my Epson WorkForce.  The 252XL was NOT an XL, but they insisted that it put it in my printer!   They asked for pictures, I sent them pictures.  They asked for more pictures, I sent them MORE pictures.  They refused to return my money or even send me a mailing label so I could return it for a refund.  Fortunately, my bank was great!  They credited my account.  BTW, customer service is supposed resolve problems, not argue with customers.  WTH?  Get yourself real Epson cartridges.  They may be more expensive, but at least they're the right size and you don't have to deal with their "guaranteed satisfaction" or their nasty service agents.
Pros
They're cheap
Cons
They're cheap for a reason
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
NH
JP
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Big Mistake
Overall rating
 
1.1
Product
 
0.5
Selection
 
2.0
Shipping
 
2.0
Customer Service
 
0.5
Value
 
0.5
Don’t make the same mistake I made. Not only did the cartridges not work, they ruined my printheads so now I’m going to end up spending much more than simply buying the right cartridges in the first place. When I contacted customer service for a return, they insisted on an exchange and refused to process the return... forcing me to reverse the charge through my credit card company. I do not regularly write reviews but this is a dishonest company that sells bad product.
Number of Times Used
1
FL
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Inferior product - You get what you pay for
Overall rating
 
1.8
Product
 
0.5
Selection
 
2.5
Shipping
 
2.5
Customer Service
 
3.0
Value
 
0.5
Ordered a number of cartridges for my HP Printer because of favorable pricing.  The first cartridge i opened leaked all over, ruined my clothing and nearly ruined my printer.  It ended up costing me more than i saved.  They have a money back guarantee but do not pay for return shipping. 
Pros
Cheap
Cons
Product is terrible. You get what you pay for
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Northeast
J
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Replaced Ink Cartridge at no cost!
Overall rating
 
4.2
Product
 
3.5
Selection
 
4.5
Shipping
 
4.0
Customer Service
 
4.5
Value
 
4.5
I have ordered from 123Inkjets many times over the last 5 years or so and have always received the cartridges I ordered and everything worked fine. My last order was a little different as one of the cartridges didn't work. I originally had picked 123Inkjets as they had a good return guarantee and BBB rating was an A so it looks like I will be testing  the return policy.

I called customer service and told them that I had tried using one of the cartridges and it did not work while the other ones did. The lady on the phone was really friendly and told me she would send a replacement out right away at not cost to me. 

That was great news and I received it under a week. I am glad I picked 123InkJet as my ink supplier as with the guarantee along with their low prices makes it well worth it.

Pros
Customer service is very helpful and understanding
Cons
One of my ink cartridges did not work on my last order
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
4 - 6
L
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Review for 123inkjets
Overall rating
 
3.5
Product
 
3.0
Selection
 
3.5
Shipping
 
3.0
Value
 
4.5
There is no way that I am going to Staples for the prices they charge for the ink for my 5 year old printer. It almost is the price of a new printer.

I have been using 123inkjets for years and have not really had a problem with them. I do find that I can't seem to print as many pages from the no name brand cartridges as from an actual Cannon printer cartridge but it is close enough and with the price being like a third of the cost of an actual Cannon cartridge I am willing to over look a few hundred pages.

The no name brand cartridges fits fine in my Cannon printer and the Brother my kids use. We have never had a problem of them not working. 
Pros
Cheap, Cheap, Cheap
Cons
Ink doesn't last as long as OEM cartridges
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
4 - 6
S
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10 results - showing 1 - 5
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