I have used about 3 other hosting company over the years and I have found none better than Bluehost.
There customer support has always been good but Bluehosts reliability and performance was only just average, until the past year that is.
They have recently updated their Linux servers with new custom software which reliably shares server resources across all accounts. This means no one customer can bog down the server by hogging the CPU and memory of the server with their websites. Since Bluehost has installed the software I have not had one performance issue.
Good Job.
Pros
Great hosting company and top notch tech support. I use Bluehost with all my clients.
Bluehost has been my main hosting provider for my clients over the last few years. They are reliable, offer good customer support and give a lot of features for a good price.
I find customer support is where most hosting providers fall short. Bluehost does a pretty good job but there is room for improvement.
As a web designer, Bluehost has given me the best overall experience. I've tried a few of the other large providers and while they where good I found Bluehost to be better IMO.
I had a WordPress powered website built for my small business and my web designer recommended Blue Host or Host Gator. After some research I choose Blue Host. I am happy I did. The installation of the site on the Blue Host cloud service went smoothly and the site has been up and running without any problems. It was a big worry for me so I am very glad everything worked out well.
Blue Host is pretty good. I really haven't had any issues with them. I haven't been hacked or had any real spam threats so their security must be pretty good.
Prices are fair for what they offer in their packages.
I switched hosts over 2 years ago and I have not looked back. Blue Host is very fast and offers free SSL and the shared servers now support HTTP/2 which makes my Wordpress site even faster with its concurrent downloading of files. Pingdom Website Speed Test tool gives my site a Grade of "A" in performance and they say it is 91% faster than other sites.
Reliability is really up there to. I use Alertra website monitoring service which checks my website homepage every 10 minutes to see if it is up and if a certain text is present. Well in the past year it shows my site has been up and accessible 99.996% of the time which is really good.
My site gets over 2000 unique visitors a day now so speed and reliability is very important to me in a web host. Price is decent as well so I give it 5 stars.