Review Detail

GlassesUSA Home Page
Eye Care EditorEditor April 14, 2015 6648
Company is a scam
Overall rating 
 
0.5
Product 
 
0.5
Selection 
 
0.5
Accessories 
 
0.5
Shipping 
 
0.5
Customer Service 
 
0.5
Value 
 
0.5
I ordered some prescription glasses from them. On their web site they say they have a 100% money back guarantee. When I finally received the glasses, they were the wrong prescription and the frames didn't fit my face. After some back and forth, I realized they did not have a frame that would fit my face, and they demonstrated themselves to be incapable of making my no-line trifocal. I asked for my money back after following all of their return policies to the letter. They refused to give my money back.  It appears I have wasted several hundred dollars!  This place is a scam!
Cons
Poor customer service. Doesn't follow their own guarantee
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Colorado
B
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