Review Detail

1.4 43 0.5
EzContacts Home Page
Eye Care
Editor
Editor
January 09, 2018 12111
Stay Away.
Overall rating
 
2.7
Product
 
2.5
Selection
 
3.5
Accessories
 
3.0
Shipping
 
0.5
Customer Service
 
3.5
Value
 
3.0

My advice: STAY AWAY.  
1st time I ordered glasses: fine. I think it took a couple of weeks.

2nd time: Waited several weeks with no update. Customer service told me the glasses were out of stock. Cancelled order.

3rd time: Nearly a month and the order is still in processing. I was told they would receive the glasses in warehouse 5 business days ago, with another 5-7 for processing.  

I'm going to give them the benefit of the doubt and assume it will take the MAXIMUM 7 business days to install the prescription. Then I am cancelling my order and asking for a refund. Possibly reporting the company to a consumer agency so maybe this doesn't happen again.
Pros
good selection
Cons
you likely will not receive your order.
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
PA
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