STD Test Express

STD Test Express

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Editor Updated: April 09, 2018 Published: February 17, 2016
 
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STD Test Express Home Page
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Availability
United States
Better Business Bureau
A
Access By
  • Physical Location
  • Internet Browser

Pricing

Price
$249.00
7-Test Panel, a comprehensive STD testing package.
Return Policy
Full Refund
Full refund if lab has not been visited and order canceled within 21 days.

STD Testing

Features
  • Insurance Accepted
  • Test Recommendation Tool
  • Free Doctor Consultation
  • Information on STDs & Symptoms

Customer Resources

Help & Support
  • Email
  • Phone
  • FAQ
  • Articles
Expert Advice
Articles
Community Support
  • Success Stories / Testimonials
  • Social Media

STD Test Express is an online sexual transmitted disease testing service which was launched in 2009 by the Analyte Physicians Group Services (APG). This medical practice has helped more than 120,000 people in the United States and their doctors have connected with over 16,000 people to further discuss their test results and care. STD Test Express has access nationwide to over 4,000 CLIA-certified labs from which you can visit to submit your samples. APG Services which designed and operates STD Test Express is located in Chicago, IL and has a Better Business Bureau rating of A.

At STD Test Express you can get tested for 7 of the most common STDs. These include:

  • Chlamydia
  • Gonorrhea
  • Hepatitis B
  • Hepatitis C
  • Herpes 1 & 2
  • Syphilis
  • HIV 1 & 2 Antibody

A test for HIV Early Detection is also available for an additional cost. It will detect signs of an HIV infection in just 2 weeks after exposure to the virus.

How It Works

Getting yourself tested for STDs is private, inexpensive and hassle free:

  1. Visit STDtestExpress.com and take their private digital questionnaire which will help determine which tests you should take and where you need to go to get your samples collected.
  2. Take provided personalized lab order form to the certified lab. No appointment required. Visit lasts between 15 and 30 minutes and a blood and/or urine sample will be required.
  3. Your STD test results will be available in 3 business days or less and can be found on your secure account at STDtestExpress.com.

STD Tests

STD Test Express test for the following STD viruses: Chlamydia, Gonorrhea, Hepatitis B, Hepatitis C, Herpes 1 & 2, HIV 1 & 2 Antibody, and Syphilis. They also have an HIV Early Detection test which can be used in as little as 14 days from first exposure to detect the presence of the HIV virus in blood. Test results usually are available in 3 business days from when the samples where taken at the lab.

Personalized Test Recommender

To figure out which STD tests you require you first need to use the Personalized Test Recommender at the STD Test Express website. This digital tool asks you a number of questions to help you find a certified lab located close to you and to figure out what STD tests you need. Questions asked include (but not limited too) your gender, what symptoms you are experiencing, and if you have a partner who has an STD.

Privacy

Your privacy is important to STD Test Express. All communication including emails will come from APG Services. This name will also appear on credit card, HSA, and FSA statements if you choose to purchase a STD test through one of these payment methods.

Insurance

STD Test Express does accept health insurance plans. They accept plans from the following providers: Anthem, Blue Cross Blue Shield, CareFirst, Highmark, Humana, Premera, and The Regence Group. Unfortunately Medicare or Medicaid is currently not accepted. For any one or more STD tests you select to run, you will be required to pay $65 for the doctor's consult fee. If you are covered for 100% of the tests by your health insurance this can save you more than $200. You are required to pay for any portion of the tests cost not covered by your plan. The HIV Early detection test is not covered by insurance. Unfortunately insurance coverage is not provided in the following states: AR, DE, OK, SC, TX and VT.

Cost

To run all 7 STD tests it will cost you on average from $240 to around $300 depending on the lab selected (prices do vary by lab). You can pay by HSA (Health savings account), FSA (Flexible spending account), credit card, or debit card. For the HIV Early Detection test, it is usually an additional $60 - $100. Individually tests run from $79 to $119 depending on the test chosen. The more tests you select to run the greater the savings. Testing prices will differ depending on the testing lab selected.

STD Test Express has confidential and discreet billing. When paying by credit card the name APG Services will appear on your statement (plus any emails they send you).

A over the phone STD Specialist consult is included with the tests if any come back positive. On the phone they will explain to you the results and recommend a course of treatment. You will also be able to ask any follow up questions. Depending on the STD and the laws in your state you may also receive a prescription for medication from a licensed physician as part of your treatment. You could also be referred to a local specialists for further care.

Orders can be cancelled by calling STD Test Express customer care line. Patients will receive a full refund as long as they have not visited the lab and have cancelled within 21 days of placing the order.

All prices in USD unless specified other wise. Prices may or may not include shipping, handling, and taxes. If available in other countries prices may be different. Costs where last checked on February 26, 2016.

Customer Support

Certified Care Advisors who are specially trained in online medical care are available 6am to 7pm CST 7 days a week to answer your questions relating to STDs, their symptoms, the tests, and reviewing the results. If you need additional help the Customer Care Advisors will put you in contact with one of the doctors who work at APG Services. They are sexual health experts.

An online FAQ is available which answers typical questions about STDs and testing. Videos are also included which you can watch below. A STD knowledge base is also available that contains detailed information about the most common STDs. Information includes:

  • Overview and how the disease can be contracted.
  • What the symptoms are (for men and women).
  • Information about available tests.
  • If any cures are available (treatments).
  • What happens if you don't get treated (risks and complications).

Disclaimer: While we make every effort to ensure the accuracy and reliability of our information at Review Chatter we shall not be held responsible for any discrepancy. There is a possibility that the information provided here is outdated or wrong, please check with the companies website directly for the most recent information. As always you should read your terms of service before purchasing any product online or signing up to any online service. The educational material on this page does not, and is not intended to, constitute medical advice, diagnosis or treatment. Consult a physician or other medical professional if medical advice, diagnosis or treatment is needed. Never disregard professional medical advice or delay getting advice or treatment based on the educational information contained on this page. The information provided on this site is not for medical emergencies. For a medical emergency, call a local physician or dial 911 immediately.

Photos

STD Test Express Test Results Sample

User reviews

5 reviews

Overall rating 
 
3.4
Experience 
 
3.5  (5)
Privacy 
 
3.8  (5)
Speed of Results 
 
3.2  (5)
Customer Service 
 
3.0  (3)
Value 
 
3.4  (5)
Already have an account?
Ratings
Experience
Was the STD testing convenient? Did you receive enough information?
Privacy
Did you feel your information was kept private and confidential?
Speed of Results
How quickly did you receive your results?
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
The worst experience of my life
Overall rating 
 
0.6
Experience 
 
0.5
Privacy 
 
0.5
Speed of Results 
 
0.5
Customer Service 
 
0.5
Value 
 
1.0

After providing blood sample my was in pain and the next day I had a bruise on half of my arm.  This is the frit time I have such a big hematoma, and my arm still hurts. The worst part after waiting 5 days for results I receive a message “The laboratory is unable to process at this time due to insufficient sample.” I provided 2 test tubes of my blood by the way. Had to call multiple times, to explain the issue. Supervisor always unavailable they promise to call back but they do not. Had to provide another blood sample at different lab but after 3 days waiting still not getting a result. Waste of money, waist of valuable time and were injured. If I knew I would just go to my physician doctor where results are ready in 2 days, and I never had issues like that. 

Pros
None
Cons
Waste of money, waist of valuable time and were injured.
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2
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STDTestExpress
Overall rating 
 
4.4
Experience 
 
4.0
Privacy 
 
5.0
Speed of Results 
 
3.5
Value 
 
5.0

The testing here is private and discreet. It's easy to use my health insurance which helped to lower the cost.

I wished the results had arrived quicker than a few days but the whole process was simple from making the appointment, getting tested, and receiving the results. They do need to make the report you get online formatted better because when I tried to print it from my web browser it didn't really come out right on my printer.

I was working in another state for a month and I didn't want to wait until I got home to see my doctor for an STD test so I went ahead with STDTestexpress and I was happy I did.

Pros
Can use insurance.
Cons
Results Form not print friendly.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
A
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STDTestExpress.com
Overall rating 
 
4.2
Experience 
 
4.0
Privacy 
 
4.5
Speed of Results 
 
4.5
Customer Service 
 
4.0
Value 
 
4.0

I called my doctor to setup an appointment for a test and found out I would have to wait a week to see him and then another week for him to review the results after I had my blood work tested for STDs.

I wanted to find out much quicker than that as an old girlfriend of mine had tested positive. I found online 3 nights ago stdtestexpress.com and I had my order placed in under 10 minutes. I had my blood samples taken the next day in 15 minutes at the lab next to campus and had my results in 2 days. So in half a week I had my STD test results which where fine BTW.

Glad to get that worry out of my life!

Pros
Fast test results and easy to do
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
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APG Services STD Testing
Overall rating 
 
4.3
Experience 
 
5.0
Privacy 
 
5.0
Speed of Results 
 
3.5
Customer Service 
 
4.5
Value 
 
3.5

A great experience with a customer representative when I call the phone. I wasn't sure what tests I should get and how to get the process setup. I answered a few questions and based off of my answers the rep was able to recommend the tests I should have.

Later I realize they have the same question process through the website. I went to the Diagnostic Center which was close by my condo and then 4 days later had the results where available online. Quick and painless and my insurance covered most of it as well.

I have no complaints.

Pros
Diagnostic Center close to my condo and it doesn't need an appointment
Bottom Line
Yes, I would recommend this to a friend.
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STD Test Express Review
Overall rating 
 
3.9
Experience 
 
4.0
Privacy 
 
4.0
Speed of Results 
 
4.0
Value 
 
3.5

There seems to be 2 main STD online testing services. STD Check and STD Test Express. Both seem to offer the same tests but STD Check is reportedly faster.  I am not sure how since both use the same testing labs and you would think both companies would get the test results equally fast. I did double check this fact for both companies when I was price checking and both websites said the closest lab to my location was the exact same lab.

The reason why I ended up choosing STD Test Express was that they accept health insurance plans. STD Check says they don't because of privacy which doesn't make much sense since you can choose if you want to use insurance or not, and therefore remain private.

Well I wasn't about to pay for the STD test myself since it is over $200 and it is covered by my health provider.

The whole process of testing is straight forward. You create an account on the STD Test Express website, select what tests you want and the lab. I went in the next day and had my blood work done. By the following week I was emailed that my results where in. So I logged back into the STD Test Express website to view them. Thank god everything was fine. 

Pros
Accepts insurance. Done by qualified lab.
Bottom Line
Yes, I would recommend this to a friend.
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