Editor Updated User reviews
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Fast and convenient
Overall rating
4.4
Experience
4.5
Privacy
4.0
Speed of Results
4.5
Value
4.5
5 mins in the lab. Results in 24 hours. Most reliable service I've ever used.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
DB
Destiny Bernard
Fast, easy, & convenient
Overall rating
5.0
Experience
5.0
Privacy
5.0
Speed of Results
5.0
Customer Service
5.0
Value
5.0
So easy; you could do this drunk.
Pros
Couldn't be better
Cons
None!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
3
About Me
Location
Austin, TX
B
Brian
Great
Overall rating
4.7
Experience
4.5
Privacy
4.5
Speed of Results
5.0
Customer Service
4.5
Value
5.0
It was great service. Results came a day later!!
Pros
Great and quick
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
H
Fast, easy, confidential service
Overall rating
5.0
Experience
5.0
Privacy
5.0
Speed of Results
5.0
Customer Service
5.0
Value
5.0
I've never had any testing done but found this to be quick and easy process.
Pros
Fast check in, very short wait and quick results
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
About Me
Location
Wichita KS
S
Support is really UNhelpfull
Overall rating
2.4
Experience
1.5
Privacy
2.5
Speed of Results
5.0
Customer Service
1.0
Value
2.0
The way they work is PUSH you to a test ASAP; and after the test appointment is set; they start to warn you about INCUBATION TIME!!! so DONT make an appointment too soon. do your reseach!! and don't trust them to be on your side; they just say 'TEST AGAIN AFTER 9 WEEKS'. which to me makes no sense at all.
I've called the customer support team twice; first about the registration, and after the test, about the results.
I really had to drag the information out of the support team; they really should do an other job... Its amazing how they dodge the complex questions and just IGNORE questions. amazing.
I've called the customer support team twice; first about the registration, and after the test, about the results.
I really had to drag the information out of the support team; they really should do an other job... Its amazing how they dodge the complex questions and just IGNORE questions. amazing.
Pros
fast results and fast appointments.
Cons
BAD customer service; and they push you to do extra testings.
Bottom Line
No, I would not recommend this to a friend.
About Me
Location
San Diego
C
Chris
