HelloFresh

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Overall rating
 
3.4
Product
 
3.7(19)
Selection
 
3.7(19)
Shipping
 
3.5(19)
Customer Service
 
2.7(9)
Value
 
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Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
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12 results - showing 1 - 5
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Ordering
Happy with Hello Fresh
Overall rating
 
3.8
Product
 
4.5
Selection
 
3.5
Shipping
 
3.5
Value
 
3.5
My wife and I have been pretty happy with our meals from Hello Fresh. We started using them early last year and it's been a big stress re-leaver as we both have highly stressful jobs.

The meals we prep from their ingredients have been excellent for the most part. What I really like are the flavor combinations which are unique and something we would never have considered before if we were planning the meals.

You do have to be careful sometimes to use items that can go bad quickly as it may not be fresh in a few days. Prepping the meals is pretty straight forward and are easy to make. The food amount for the most part is enough for the both of us. I am a pretty big eater but my wife is not. 

On a few occasions some things have not been fresh. Customer service has been understanding and have reimbursed us the cost of that particular meal.

Overall I have been happy with our meals.

Pros
No stress meal planning
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
M
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Overall good food
Overall rating
 
3.8
Product
 
4.0
Selection
 
3.5
Shipping
 
3.5
Value
 
4.0
Been using Hello Fresh for just over a month now. I am trying to eat healthier and this is the way I thought to do it since when ever I go to the grocery store I end up buying crap. 

I am glad I tried out meal kits. I have lost some weight now and have found out I enjoy trying different meals and cooking, who knew! 

Unlike some reviews I have read, the ingredients delivered to me has always been fresh.

If you are sitting on the fence about trying out Hello Fresh my recommendation is to go for it.
Pros
The food is fresh and well packed.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
A
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Our Hello Fresh Experience
Overall rating
 
4.0
Product
 
4.5
Selection
 
4.0
Shipping
 
3.5
Value
 
4.0
I have tried a number of meal delivery services and I found Hello Fresh to be by far the best.

Things I liked include the box being very organized and in packages, fresh fish/meat, and fresh vegetables, especially compared with other services.

I found by using a meal delivery service that it has helped cut down on food waste (half the stuff goes bad on me in my fridge that I buy) and it really reduces my restaurant bills as we eat in way more often. Even my tween likes to keep me company in the kitchen and help cook, nothing is better than some mother and daughter bonding time. She likes trying new foods and I like how healthy it is compared to restaurant food. 
Pros
Food
R
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Greens
Overall rating
 
3.6
Product
 
3.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
4.0
Value
 
3.0
There are many things I like about Hello Fresh. The condiments and meat quality are good but I find issues with the quality of the greens. I find myself having to replace something every other week or so in the ingredients sent to us in the meal kit because it has gone bad.

I have gotten a discount when I complained to the Hello Fresh customer service for the next week which is good but I wish it didn't happen so often.

If they fixed this issue the service would be really good. I see that some other reviewers have experienced the same problem but not everyone seems to have the issue so I am not sure why it happens. Maybe it is the distributor where Hello Fressh is getting their veggies from???

Pros
Recipes are good and varied
Cons
Green vegetables quality
Length of Time Used
1 - 3 Months
J
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Amazing Meals
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Value
 
5.0
I was offered a  free trial for the first month of Hello Fresh so I decided to join. Glad I did because I have been using it ever since. I live alone and get the 2 person deal for 3 meals which ends up being 6 meals for me which means my entire dinner bill ends up only being $70 for the week which is much cheaper than before when I ate out all the time.

I really enjoy the different recipes and food options. Makes me try new things which I found out I really enjoy (I ate pretty much the same thing week in and out before). The odd time there is a recipe I am not super fond of but it's a learning experience and fun to cook. BTW who knew I could be a cook? I didn't and I am glad I found out because it is a great stress reliever after work.

Food has always been fresh for me and there has only been once when I had a missing ingredient in the box. I called Hello Fresh and they refunded me the week and since I knew about it before hand (as I always review the contents and recipes) I was able to go purchase the noodles at the store and still enjoy the meal.
Pros
Large variety of meals. Food sent is fresh.
Cons
Could use slightly larger portions sometimes.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
G
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