1-800 Contacts Cover

1-800 Contacts

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7 reviews
5 stars
 
14%
4 stars
 
57%
3 stars
 
14%
2 stars
 
0%
1 star
 
14%
Overall rating
 
3.4
Product
 
4.2(7)
Selection
 
3.6(7)
Accessories
 
2.8(2)
Shipping
 
2.9(7)
Customer Service
 
3.5(4)
Value
 
3.7(7)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
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Comments
7 results - showing 6 - 7
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Ordering
1-800 Contacts review
Overall rating
 
4.1
Product
 
4.0
Selection
 
3.0
Shipping
 
4.0
Customer Service
 
4.5
Value
 
5.0
I am in my 40s and have been using contacts since my 20s. About 10 years ago I discovered 1-800 Contacts online and since then I just have bought from them. It's super easy to order. All you need to do is upload a picture of your prescription or text the photo. 

Prices have always been one of the cheapest online and much better than my eye doctor. They have never messed up an order either. I probably order from them about once a year.
Pros
Used them for almost a decade without any problems.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
7 - 10
M
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They Use Your Debit Card Without Your Consent
Overall rating
 
0.8
Product
 
1.0
Selection
 
1.0
Accessories
 
1.0
Shipping
 
0.5
Customer Service
 
1.0
Value
 
0.5
Bad review I'll post everywhere. YOU SUCK! 

This is the worst place I've ever done business with in my entire life.

Every time I order contacts with them, it's a fiasco. After the most recent order I placed, they send me TWO additional orders without my consent, which means unauthorized payments came out of my debit card. I called my bank to re-issue a new debit card so 1-800-Contacts couldn't charge my card anymore without my permission! 

DO NOT USE THIS COMPANY!! 
Pros
None
Cons
The WORST Customer Service
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

About Me

Location
NJ
M
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