Bluehost

I have used about 3 other hosting company over the years and I have found none better than Bluehost.

There customer support has always been good but Bluehosts reliability and performance was only just average, until the past year that is.

They have recently updated their Linux servers with new custom software which reliably shares server resources across all accounts. This means no one customer can bog down the server by hogging the CPU and memory of  the server with their websites. Since Bluehost has installed the software I have not had one performance issue.

Good Job.

This is my first hosting provider I have ever used and I was pretty nervous being a newbie to the whole thing of hosting a Wordpress website.

I have Apache setup on my Windows 10 machine as a test and was able to get everything working, I was hoping it would be as easy on Blue Host using their Control Panel and it was. I already had my .com domain name so I signed up for a shared hosting account and within literally a few minutes I had my account created and I was looking around control panel. Things seem easy enough. I uploaded via FTP my WordPress website I was working on and didn't quite get things working right. I chatted with Blue Host customer service and was told I needed to point my domain to my server. Of course I had forgotten this. After a quick chat they told me what I needed to do (my domain was with Namecheap) and voila everything was working.

It was much easier than I thought at the time and in the 4 months my site has been online I have had zero problems with Blue Host itself. I 've had lots of issues with Wordpress but that is a CMS issue and not a hosting one.

I had a WordPress powered website built for my small business and my web designer recommended Blue Host or Host Gator. After some research I choose Blue Host. I am happy I did. The installation of the site on the Blue Host cloud service went smoothly and the site has been up and running without any problems. It was a big worry for me so I am very glad everything worked out well.

I have been using Blue Host for the past 4 years and have had an overall excellent experience.  I have rarely had an an issue and when I did it was solved pretty quickly by calling into Blue Host customer service.

Prices are still good when compared to what we paid in 2012 and the features you get with a shared hosting package meets or exceeds other providers. The problem now days seems to be trying to reach a tech support technician. We had an issue with downtime of our email accounts. A fairly major problem since if your email is down its not like the ones sent to your addresses are stored until everything is working again. It took us over 30 minutes to get a hold of someone and almost 45 minutes after that before the problem was solved. This is not good if your business relies on emails like ours does.

Besides the email issue the web hosting has been fine with no downtime that we are aware of.

I moved my website to Bluehost.com from another web host I was not happy with. It started out fine for the first few months but then problems started to happen. I got a big boost in traffic from Google and then the next day my site goes down. I found out that Bluehost had deactivated my account due to 

"site causing performance problems"

I received no warnings. Now a happy exciting time with more traffic for my websites turns into panic as I wait for support to open so I can call and get my account reactivated.

Talking with tech support the NEXT DAY they said the plugins I used with Wordpress are taking to much processor time and I need to either get those fix or upgrade my account at Bluehost with a better hosting plan. Well, thousands of people use the same wordpress plugins that I do so I know it is not them. Basically I am forced to pay Bluehost more money for a service I already paid 2 years for.

In the end I pay as I can't have my site down while I find another hosting company and wait to get my site and domain transferred. After my 2 year contract is up I plan to move hosting companies again unless Bluehost really pulls up their socks in the customer service department.