Home Chef

Home Chef

Hot
 
0.0
 
3.5 (6)
2897   1   8   2
Editor Updated

User reviews

6 reviews

5 stars
 
(0)
 
(4)
 
(1)
2 stars
 
(0)
 
(1)
Overall rating 
 
3.5
Product 
 
3.7  (6)
Selection 
 
3.7  (6)
Shipping 
 
3.4  (6)
Customer Service 
 
3.3  (5)
Value 
 
3.5  (6)
Back to Listing
Already have an account?
Ratings
Product
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
6 results - showing 1 - 5
1 2
Ordering
HC cancelled my new account before first delivery
Overall rating 
 
1.4
Product 
 
1.0
Selection 
 
3.0
Shipping 
 
1.0
Customer Service 
 
1.0
Value 
 
1.0
My neighbor sent me a referral code for 30$ off first order. This made the price drop down to the same price I pay for same exact service through BLUE APRON. I figured that I would try HC out to see if adding another service onto my current one or completely replacing BA with HC was a good idea. I’ve had some health problems over the last few years and my mobility and strength has made it difficult to do the most common of errands or simplest of activities like going to the bank or to the grocery store to go shopping. I had not had a chance to make it to bank so all I had was cash atm. My neighbor offered to let me pay him with cash and he would use his CC to sign me up. We signed up using my home address which is a mother-in-law apartment on my landlords property, aka “B” unit. His house has the main house number and my address is the same but with a “B” after the house number. I wake up days later to a letter from HC telling me that I can’t use the credit of 30$ to purchases anyorders  and that my credit card had been refunded and my account has been deactivated due to having “same” address as another customer. They didn’t try to contact me before hand to find out why or question any of this before doing so. So now I have to wait 7-10 business days to get a refund on my neighbors cc then wait to get the cash from him. Then wait till I have enough energy to get out of the house to go food shopping for myself. It seems that this wouldn’t be a problem for customers that are in a multi dwelling units such as apartment or condos. Many have the same house number like “61543 n main st”. Following with “A, B, C, D”  for the unit number. I believed my neighbor for a short time did the cancellation assuming that a company wouldn’t just take matter into own hands with out trying to solve the “issue” before making me feel as if I did something wrong and fraudulent. The worst part about situation was me pausing my order from BA for a week to try out HC and now not being able to have my order shipped for this week. Thank you to HC for taking advantage of disabled senior who is just trying to survive this rough patch of health life has thrower at me. 
Pros
The idea of having fresh food delivered to your home. Esp useful since I’m disabled and can’t go to store like I would like to.
Cons
Without warning or any communication they cancelled account and refunded a card that wasn’t mine due to me using cash and my neighbor used their CC
Bottom Line
No, I would not recommend this to a friend.
Length of Time Used
Less than 1 Month

About Me

Location
Burlington Washington
A
Report this review Comments (0) | Was this review helpful to you? 0 0
Miss the Home Chef!
Overall rating 
 
4.1
Product 
 
5.0
Selection 
 
3.0
Shipping 
 
3.5
Customer Service 
 
4.0
Value 
 
5.0
My boyfriend and I started HomeChef to keep us from eating out all the time. We love cooking together and the recipes for HomeChef were clear, easy to make (most of the time) and almost ALWAYS delicious (unless he overcooked the pork....). We would have kept with it, but we started the Keto Diet. Although they offer "low carb" options, their nutritional content doesn't provide a fiber count so we can't determine if the meals are within our daily limits for carbs. If they would just implement this one piece of information, we would start back in a heartbeat!
Pros
The recipes!!
Cons
No Fiber Content...
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 2 Years

About Me

Location
Washington, DC
Report this review Comments (0) | Was this review helpful to you? 0 0
Home Chef
Overall rating 
 
3.3
Product 
 
2.0
Selection 
 
3.5
Shipping 
 
4.5
Customer Service 
 
3.5
Value 
 
3.0
Every week there has been something in package not fresh.  First week, one package of meat ruined due to improper sealing.  Next week it happened again with one piece of chicken.  I received a rotten lime this week and three carrots that were like rubber.  Customer service is fine ,the food selection and delivery is good,  but disappointed  with problems with food.
Pros
Delivery, food selection
Cons
Quality of food
Bottom Line
No, I would not recommend this to a friend.
Length of Time Used
1 - 3 Months

About Me

Location
Richmond
LS
Report this review Comments (0) | Was this review helpful to you? 0 0
Home Chef Review
Overall rating 
 
4.1
Product 
 
4.5
Selection 
 
4.0
Shipping 
 
3.5
Customer Service 
 
4.5
Value 
 
4.0
I tried Hello Fresh first for about 3 months and wasn't completely satisfied with the meal options. There was not enough every week. I really like the idea of these meal services so I gave it another chance and tried HomeChef.com.  I am glad I did as they have many more meal options every week than Hello Fresh along with the ability to buy a basket of fruit which I enjoy for snacks. It is seasonal fruit and is always fresh, large, and tasty.

The recipes that Home Chef comes up with our very good and easy to cook with most of mine taking about 30 minutes. The recipe cards and cold packaging are also excellent. I am definitely glad I made the switch and plan to continue using Home Chef.
Pros
Fresh Food at a reasonable price. Lots of meals to choose from.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months

About Me

Location
New York
Report this review Comments (0) | Was this review helpful to you? 0 0
HomeChef.com Review
Overall rating 
 
4.3
Product 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Customer Service 
 
3.5
Value 
 
4.0
I have been really enjoying my dinner boxes from Home Chef. The meal selections are the best of the competitors like Hello Fresh , Blue Apron and Plated. They also have the most options of 10 different meals every week. I also like the fact that they tag right on the menu page what each meal is for.  Right away you know if it is vegetarian, glutton-free, or if it contains nuts.

The difficulty levels of the meals are accurate as well. I usually choose between the easy and intermediate level. The harder the level usually the longer it takes to prepare and cook.

The smoothies are also excellent and tasty with different types of fruit and yogurt every week.

I also just discovered that Home Chef offers breakfasts meal kits as well. I plan on adding that to my subscription  for next week. They defiantly look good and I am curious about the variety they can offer over time. Currently it looks like they only have 1 breakfast a week which is fine by me as I plan to use it on the weekend when I have time to cook a big meal.

I will report back in a month or so if the Home Chef breakfast meals live up to expectations!!!


Pros
Variety of dinners to choose from
Cons
The odd time my meal box has been damaged on the outside
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
3 - 6 Months
Report this review Comments (0) | Was this review helpful to you? 0 0
6 results - showing 1 - 5
1 2