Canceling your order on Vistaprint

3 years 3 months ago #186 by Geo
Anyone know how soon can you cancel your order after it is placed on Vistaprint? I need to get my money back. I placed my order 2 days ago and just found out my client meeting was canceled next month. I have about $400 tied up in merchandise that I don't need anymore.
3 years 3 months ago #188 by AurtherB12
Replied by AurtherB12 on topic Canceling your order on Vistaprint
Depending on what you ordered you should have contacted Vistaprint right away. You probably have only a couple of hours before most merchandise is put in the queue for printing. I would think this would make it much harder to cancel.

You can cancel your order under the "My Account" on Vistaprint.com. Look at your order history and you should see a cancel button if it is still possible to cancel.

In your case though I would probably just go ahead and call the Vistaprint customer service 1 800 number.
4 months 1 week ago - 4 months 1 week ago #648 by Salman surve
Replied by Salman surve on topic Canceling your order on Vistaprint
I want to cancel my order as well. Pls cancelled order number ZVJMQ-L5A41-2P6
1 month 4 days ago - 1 month 3 days ago #721 by bayslarry
Replied by bayslarry on topic Canceling your order on Vistaprint
You couldn't cancel the order but you can are provided with 30 days time frame to return a delivered product at Vistaprint. If you failed to request in 30 days then you might get rejected for a return process. To return the product you need to know Vistaprint Return Policy or need to contact through email, chat or phone to Vistaprint.
1 week 3 days ago #735 by re
Replied by re on topic Canceling your order on Vistaprint
I had the same problem. Just call your credit card company about doing a chargeback.
I have used them for our invites and Save-the-Dates
1 week 2 days ago - 1 week 2 days ago #736 by cowolter
Replied by cowolter on topic Canceling your order on Vistaprint
I had a problem with the order (i clicked the wrong cards ) and rang their number, they did sort the problem out (which involved them refunding some of the money I’d spent) the only complaint I have is that when you call them you don’t get to speak to someone in your country, I was speaking to someone with an aisian accent with a 2 second delay(bit annoying).
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