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WW (Weight Watchers)

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User reviews

22 reviews

 
(2)
 
(18)
 
(2)
2 stars
 
(0)
1 star
 
(0)
Overall rating 
 
4.1
Diet Features 
 
4.5  (22)
Fitness Features 
 
3.4  (11)
Club Features 
 
5.0  (1)
Community Support 
 
4.2  (19)
Customer Service 
 
3.4  (14)
Value 
 
3.9  (22)
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Ratings
Diet Features
Does the service provide the diet programs and tools you need? (not applicable for gym reviews)
Fitness Features
Are there a lot of fitness programs? Is the quailty of the exercise programs good? (may not be applicable for some diet service reviews)
Club Features
Does the gym or club have a lot of amenties like workout equipment? (applicable only for gym and club reviews)
Community Support
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
22 results - showing 1 - 5
1 2 3 4 5
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Lifetime Member Voucher
Overall rating 
 
3.8
Diet Features 
 
5.0
Fitness Features 
 
3.0
Customer Service 
 
2.0
Value 
 
5.0
I think your computer system is horrible.  It used to be the people at our meeting signed me up every 2 months for the free digital voucher. Several months ago I was told I needed to do myself.  Then the customer service # would input the access code for me.  Several months ago I was told they couldn't do this anymore.  I have tried to do myself for months to no avail.  The computer is always down and wont work.  I spend hours on this and after calling in they finally can walk me thru it.  This also takes a lot of time.  It is really difficult to understand the English of many of your employees.  You really need to get all of this corrected, it is a real tarnish on your organization.
Pros
Like the point system
Cons
Didn"t like our wkly meeting leaders
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
More than 2 Years

About Me

Location
Estero Fl
L
Top 100 Reviewer 1 reviews
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A weight watchers coach
Overall rating 
 
5.0
Diet Features 
 
5.0
Club Features 
 
5.0
Customer Service 
 
5.0
Value 
 
5.0
I am going to start out by saying WOW I am way amazed by this coach she LITERALLY has gone way OVER AND BEYOND what she should because she is one who truly shows that she cares by asking me how I am doing and what she can do to help me with and what she can do to be a better encouragement to me.!!! She really has wanted to get to know me personally and how I worked and what I love to do and what not she is way super supportive and sweet and Loving like I have not really experienced better then her since I have Been with WW for about 3 months and I have tried others and I have never felt the connection that I have this lady she is amazingly awesome at what she does and truly is respectful and helps me to make reasonable goals that I can maintain long term verses short term which I love it because I forget always and she is one of a kind of WW coach  because she not only says she cares but proves it to Thanks lady you are SO MUCH APPRECIATED BY ME
Pros
Supportive
Cons
I don’t know
Length of Time Used
3 - 6 Months

About Me

Location
Coaching and online and app
C
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I am back at Weight Watchers
Overall rating 
 
4.3
Diet Features 
 
5.0
Community Support 
 
4.5
Customer Service 
 
4.0
Value 
 
3.5
I am a member who is returning to WW after a year away. When I originally left I thought I could continue to loose weight on my own

I ended up gaining most of my weight back. When I returned I was not judged. I am on the right path again and the I really like the new Freestyle program as it is perfect for me. It is easier to follow with more 0 point foods.
Pros
It works if you work at it.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
Less than 1 Month
J
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Not happy with WW Freestyle Points
Overall rating 
 
3.8
Diet Features 
 
3.0
Community Support 
 
4.5
Customer Service 
 
3.5
Value 
 
4.0
I loved Weight Watchers when  they used SmartPoints. I lost over 23 pounds when I was on it. To me it is not just a weight loss program but a way of life.

Then out of no where I have to switch to the new FreeStyle points. It's much harder to loose weight from and I am find I am not eating enough and getting really tired. It's a really bad program and I have lost my motivation.

Who introduces a new program right before the holidays? 
Pros
Lost 23 pounds on SmartPoints
Cons
Switch to Freestyle points
Length of Time Used
3 - 6 Months
M
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weightwatchers review after 2 months
Overall rating 
 
4.3
Diet Features 
 
5.0
Community Support 
 
4.0
Value 
 
4.0
Joined on 10/02/2017 and have lost almost 15 lbs. Was a bit of a rough start but once I got the tracking of points figured out it became really simple.  Weightwatchers points gives you the freedom of choosing the foods you eat every day and after 2 months I am almost half way to my goal.

I am much happier now and my confidence is way up. Can't wait to see where I am in another 2 months.


Pros
If stick to the points system and don't cheat it works
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
J
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22 results - showing 1 - 5
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