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WW (Weight Watchers)

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4.3
 
3.5 (24)
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User reviews

24 reviews
 
8%
 
75%
 
8%
2 stars
 
0%
 
8%
Overall rating
 
3.5
Diet Features
 
4.2(24)
Fitness Features
 
3.2(12)
Club Features
 
3.0(2)
Community Support
 
3.9(21)
Customer Service
 
3.1(16)
Value
 
3.6(24)
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Ratings
Diet Features
Does the service provide the diet programs and tools you need? (not applicable for gym reviews)
Fitness Features
Are there a lot of fitness programs? Is the quailty of the exercise programs good? (may not be applicable for some diet service reviews)
Club Features
Does the gym or club have a lot of amenties like workout equipment? (applicable only for gym and club reviews)
Community Support
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
24 results - showing 1 - 5
1 2 3 4 5
Ordering
Cancelling service
Overall rating
 
1.0
Diet Features
 
1.0
Community Support
 
1.0
Customer Service
 
1.0
Value
 
1.0
I signed up in an hour... later I canceled it through their website cancel instructions. It didn't match with my smart watch that records all my activity and calories so it was not compatible and i did not want to use something that was not compatible. After cancelation a month ago found out  today that they will be charging me monthly until March of 2020 even though I have never used their services. If I want to 'cancel' again I have to pay them $39.99 to cancel a service that I have literally never used. I called my bank in disputed it through them but they're still a chance that I will have to pay them monthly for months of something I will never use. I have never had this problem from anything and this is the most ridiculous crap I've ever had to put up with. The woman that I talk to you was rude and very unhelpful.
Cons
Wont let you cancel
Bottom Line
No, I would not recommend this to a friend.
Length of Time Used
Less than 1 Month
G
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Hate weight watchers
Overall rating
 
1.0
Diet Features
 
1.0
Fitness Features
 
1.0
Club Features
 
1.0
Community Support
 
1.0
Customer Service
 
1.0
Value
 
1.0
Signed up for a 30 day free trial on a coupon from friend. Canceled during 30 day trial. I’ve been charged 60 bucks for nothing. 
Pros
None
Cons
Over charged me for a trial
Bottom Line
No, I would not recommend this to a friend.
Length of Time Used
Less than 1 Month

About Me

Location
Dallas
1
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Lifetime Member Voucher
Overall rating
 
3.8
Diet Features
 
5.0
Fitness Features
 
3.0
Customer Service
 
2.0
Value
 
5.0
I think your computer system is horrible.  It used to be the people at our meeting signed me up every 2 months for the free digital voucher. Several months ago I was told I needed to do myself.  Then the customer service # would input the access code for me.  Several months ago I was told they couldn't do this anymore.  I have tried to do myself for months to no avail.  The computer is always down and wont work.  I spend hours on this and after calling in they finally can walk me thru it.  This also takes a lot of time.  It is really difficult to understand the English of many of your employees.  You really need to get all of this corrected, it is a real tarnish on your organization.
Pros
Like the point system
Cons
Didn"t like our wkly meeting leaders
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
More than 2 Years

About Me

Location
Estero Fl
L
Top 500 Reviewer 1 reviews
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A weight watchers coach
Overall rating
 
5.0
Diet Features
 
5.0
Club Features
 
5.0
Customer Service
 
5.0
Value
 
5.0
I am going to start out by saying WOW I am way amazed by this coach she LITERALLY has gone way OVER AND BEYOND what she should because she is one who truly shows that she cares by asking me how I am doing and what she can do to help me with and what she can do to be a better encouragement to me.!!! She really has wanted to get to know me personally and how I worked and what I love to do and what not she is way super supportive and sweet and Loving like I have not really experienced better then her since I have Been with WW for about 3 months and I have tried others and I have never felt the connection that I have this lady she is amazingly awesome at what she does and truly is respectful and helps me to make reasonable goals that I can maintain long term verses short term which I love it because I forget always and she is one of a kind of WW coach  because she not only says she cares but proves it to Thanks lady you are SO MUCH APPRECIATED BY ME
Pros
Supportive
Cons
I don’t know
Length of Time Used
3 - 6 Months

About Me

Location
Coaching and online and app
C
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I am back at Weight Watchers
Overall rating
 
4.3
Diet Features
 
5.0
Community Support
 
4.5
Customer Service
 
4.0
Value
 
3.5
I am a member who is returning to WW after a year away. When I originally left I thought I could continue to loose weight on my own

I ended up gaining most of my weight back. When I returned I was not judged. I am on the right path again and the I really like the new Freestyle program as it is perfect for me. It is easier to follow with more 0 point foods.
Pros
It works if you work at it.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
Less than 1 Month
J
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24 results - showing 1 - 5
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