EzContacts

Ordered my contact on March 25th, got a shipping notification on April 4th. The tracking information showed it was sitting in Miami for the next 9 days. I emailed them asking what was up and they could not give me an answer. They then offered to reprocess the order. I waited another few days and did not receive any shipping on the reprocessed order (still haven't). So, I ended up having to order my contacts from another vendor. I then emailed EZContacts and asked them to cancel the reprocessed order and refund my money. They never responded to any emails. I went back into the original order on their website and asked them to refund my money and still have not gotten a response. They took my money and never sent my contacts and are now not even responding to my emails. And, when I try to call I get put on hold for over an hour until I hang up out of frustration. Don't purchase anything from them.

If I could have left less than one star I would have. Horrible company. Took a month to get my order. Called a week in and they said it’d ship in a few days. It didn’t ship till 3 weeks later. I no longer needed them by the time they got here. I have emailed the company multiple times about a return with no response. You’re constantly on hold with customer service. If you don't call right at 9am ET expect to wait on the phone for quite a while. I called at 9:03am and was on hold for an hour.

FRAUD. I ordered 3 months ago and they charged my credit card and they never shipped my sunglasses and won’t return my calls or emails. It’s the worst customer service I’ve ever experienced. I am now filing a fraud report with my bank

this is by far the worst company i have ever bought from. they took my money before i even closed the web browser. i didn't get a confirmation email and i stayed on the phone wait line for more than 30 minutes before i even talked to a representative. i wouldn't recommend this store.

6 weeks and still NO contacts!!  Plenty of run around and no return calls though!  I do not suggest doing business with this company unless you want to throw your money away!!  Very disgusted!