EzContacts Cover

EzContacts

Hot
 
0.0
 
1.4 (44)
15463 0 5 0
Editor
Updated

User reviews

26 reviews with 1 stars
44 reviews
 
2%
 
7%
 
11%
 
20%
 
59%
Overall rating
 
1.4
Product
 
1.8(44)
Selection
 
1.9(44)
Accessories
 
1.2(25)
Shipping
 
1.2(44)
Customer Service
 
1.0(37)
Value
 
1.6(44)
Back to Listing
Already have an account?
Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
26 results - showing 1 - 5
1 2 3 4 5 6
Ordering
Horrible business
Overall rating
 
1.2
Product
 
1.0
Selection
 
1.0
Shipping
 
2.0
Customer Service
 
1.0
Value
 
1.0
They won't exchange defective product that they send you no matter what. Buy at your own risk. 
Pros
Doing didn't take forever
Cons
Awful customer service, didn't honor exchange policy, instead would rather battle me with back and forth through emails for months
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Salt lake city
TK
Report this review Comments (0) | Was this review helpful? 0 0
FRAUD
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Value
 
0.5
Ordered frames on two separate occasions that were listed as in stock on site.  Payment deducted from my account immediately and held long enough to collect interest. Then I was contacted that frames are no longer available however the frames are still shown and listed on site as in stock and available.
Pros
NONE
Cons
NUMEROUS
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3
MM
Report this review Comments (0) | Was this review helpful? 0 0
Terrible customer service
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Accessories
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
Terrible customer service.  Will never buy from them again.  Never received glasses, then told me it was between me and the post office to figure it out.  Every time I call the superviser is stepping out for lunch.  
Pros
None
Cons
Everything
Bottom Line
No, I would not recommend this to a friend.
D
Report this review Comments (0) | Was this review helpful? 1 0
SCAM SITE
Overall rating
 
0.5
Product
 
0.5
Selection
 
0.5
Accessories
 
0.5
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
This company does NOT price match, while stating clearly on their site that they do! They have you make the purchase FIRST and then say the other site is offering a "promotional discount" that they WILL NOT match a promotion. Other sites are $20 cheaper a box! That lower price was offered on 4 other sites (promotional or not - I can buy elsewhere). Then the customer service put me on hold until I would hang up. HAD TO CANCEL THE ORDER THROUGH MY CREDIT CARD!!!! No one will respond. COMPLETE SCAM WEBSITE!
Pros
Nothing - scam site
Cons
LIES, NO ONE ANSWERS CUSTOMER SERVICE
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2
Report this review Comments (0) | Was this review helpful? 0 0
They delay your shipping or scam you
Overall rating
 
1.1
Product
 
0.5
Selection
 
0.5
Shipping
 
0.5
Value
 
3.0
I ordered a contact lense more than 12 days ago and nothing. I has been sending emails and they don't respond. Avoid this web site or company.
Pros
Nothing
Cons
Scam you
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Miami, FL
FA
Report this review Comments (0) | Was this review helpful? 1 0
26 results - showing 1 - 5
1 2 3 4 5 6