EzContacts Cover

EzContacts

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1.4 (30)
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User reviews

18 reviews with 1 stars

30 reviews

 
(1)
 
(3)
 
(2)
 
(6)
 
(18)
Overall rating 
 
1.4
Product 
 
1.8  (30)
Selection 
 
1.9  (30)
Accessories 
 
1.0  (15)
Shipping 
 
1.3  (30)
Customer Service 
 
1.0  (25)
Value 
 
1.6  (30)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
18 results - showing 1 - 5
1 2 3 4
Ordering
This company is a SCAM
Overall rating 
 
1.0
Product 
 
1.0
Selection 
 
1.0
Accessories 
 
1.0
Shipping 
 
1.0
Customer Service 
 
1.0
Value 
 
1.0
this is by far the worst company i have ever bought from. they took my money before i even closed the web browser. i didn't get a confirmation email and i stayed on the phone wait line for more than 30 minutes before i even talked to a representative. i wouldn't recommend this store.
Pros
nothing
Cons
they take your money
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
north carolina
JM
Report this review Comments (0) | Was this review helpful to you? 0 0
6 weeks and still no contacts!!
Overall rating 
 
1.0
Product 
 
1.0
Selection 
 
1.0
Shipping 
 
1.0
Value 
 
1.0
6 weeks and still NO contacts!!  Plenty of run around and no return calls though!  I do not suggest doing business with this company unless you want to throw your money away!!  Very disgusted!
Pros
None
Cons
Doesn't deliver product, lost money
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
Wisconsin
Report this review Comments (0) | Was this review helpful to you? 1 0
BUYER BEWARE
Overall rating 
 
0.5
Product 
 
0.5
Selection 
 
0.5
Accessories 
 
0.5
Shipping 
 
0.5
Customer Service 
 
0.5
Value 
 
0.5
I have ordered from Ezcontacts - I cant believe the BS reviews that they have more than likely submitted positive for themselves online.  They will steal your money - and send you nothing, and when you file a claim with them - they will ignore it.  Buyer beware!  I will be contacting BBB regarding this fraudulent company!
Pros
What pros?
Cons
Cons - All of them - they will con you!
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
Sacramento, California
S
Report this review Comments (0) | Was this review helpful to you? 5 0
Horrible Company! Terrible Service! Complete Scam!!
Overall rating 
 
0.5
Product 
 
0.5
Selection 
 
0.5
Shipping 
 
0.5
Customer Service 
 
0.5
Value 
 
0.5
I placed an order for a non prescription pair of glasses on 1/20/2019. The website showed that the item was available in 4-5 days. I opted to get the 4-5 business day shipping for $6.99 rather than the free 5-7 business day shipping so that I could get the glasses faster once they were available. After I placed the order, I received a confirmation email and a confirmation text saying that my card would not be charged until the item was shipped. Shortly afterwards, I received an email saying the item’s availability had changed to 15 or more business days. It was 1/20/2019 but my order wouldn’t be available until a date ranging from February 11 – March 4. My card had also been charged. I immediately emailed customer service to cancel the order but received no response. I then sent 3 more emails and received no response. I also tried the live chat option on ezcontacts.com but it said no one was available and to leave my email and order number then I would receive a response. Eventually, I tried calling and was on hold more than an hour. The first time I called, I was #104 in line holding for customer service. When I finally became the next person in line to be helped, I was transferred by the automated system and placed as #98 in line holding for customer service. I waited again and the same thing happened again. Currently, I am disputing the charges with my bank. I still haven’t been able to contact this website and it hasn’t contacted me either.  I have never been a person that leaves reviews of any kind online but this service was just unacceptable. I hate that I was attracted by this websites’ lower prices and would never recommend it to anyone.   


Pros
None
Cons
Terrible Customer service and No product availablity
Number of Times Used
1

About Me

Location
Tallahasse, FL
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WARNING: Do NOT order from them!
Overall rating 
 
0.5
Product 
 
0.5
Selection 
 
0.5
Shipping 
 
0.5
Customer Service 
 
0.5
Value 
 
0.5
This site is a SCAM! They sent me 8 boxes of contacts that aren't at all like the samples I got from my doctor. I can't use them at all. I've tried all of the different ways to contact your customer service and I'm currently bouncing between caller #116 and #140 on the phone. Your chat functionality doesn't work (got kicked out of this 4 times today). No one responds to customer service emails, either. Thanks for ripping me off for almost $400. Ridiculous.
Pros
None at all
Cons
Everything - bad product, horrible service
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
CO
H
Top 50 Reviewer 1 reviews
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18 results - showing 1 - 5
1 2 3 4