HelloFresh

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19 reviews
5 stars
 
0%
 
63%
 
32%
2 stars
 
0%
 
5%
Overall rating
 
3.4
Product
 
3.7(19)
Selection
 
3.7(19)
Shipping
 
3.5(19)
Customer Service
 
2.7(9)
Value
 
3.4(19)
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Ratings
Product
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
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About Me
Comments
19 results - showing 1 - 5
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Ordering
HelloFresh.com
Overall rating
 
4.1
Product
 
4.5
Selection
 
4.5
Shipping
 
4.0
Value
 
3.5
This is the first meal kit delivery service I have tried. Our neighbor up the street uses Hello Fresh and recommended it. I knew what I was getting into so I wasn't surprised about how the meals came or what type of recipes to expect. I really didn't look at any other meal kit delivery companies so I don't have a real comparison but, I do like Hello Fresh and plan on to keep using it.

The meat and vegetables are always fresh when delivered and just as high quality as our local grocery store. I like the variety of recipes and I enjoy cooking different meals. My 2 kids who are age 10 and 12 have liked most meals as well. The recipes are kid friendly and not super spicy which is important.

Pros
Nice to have new recipes and meals every week
Cons
Usually takes us about 45 mins to prep and cook. Not 30 minutes.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
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Our Hello Fresh Experience
Overall rating
 
4.0
Product
 
4.5
Selection
 
4.0
Shipping
 
3.5
Value
 
4.0
I have tried a number of meal delivery services and I found Hello Fresh to be by far the best.

Things I liked include the box being very organized and in packages, fresh fish/meat, and fresh vegetables, especially compared with other services.

I found by using a meal delivery service that it has helped cut down on food waste (half the stuff goes bad on me in my fridge that I buy) and it really reduces my restaurant bills as we eat in way more often. Even my tween likes to keep me company in the kitchen and help cook, nothing is better than some mother and daughter bonding time. She likes trying new foods and I like how healthy it is compared to restaurant food. 
Pros
Food
R
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Happy with Hello Fresh
Overall rating
 
3.8
Product
 
4.5
Selection
 
3.5
Shipping
 
3.5
Value
 
3.5
My wife and I have been pretty happy with our meals from Hello Fresh. We started using them early last year and it's been a big stress re-leaver as we both have highly stressful jobs.

The meals we prep from their ingredients have been excellent for the most part. What I really like are the flavor combinations which are unique and something we would never have considered before if we were planning the meals.

You do have to be careful sometimes to use items that can go bad quickly as it may not be fresh in a few days. Prepping the meals is pretty straight forward and are easy to make. The food amount for the most part is enough for the both of us. I am a pretty big eater but my wife is not. 

On a few occasions some things have not been fresh. Customer service has been understanding and have reimbursed us the cost of that particular meal.

Overall I have been happy with our meals.

Pros
No stress meal planning
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
M
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Hello Fresh Review
Overall rating
 
3.4
Product
 
4.0
Selection
 
2.5
Shipping
 
3.5
Value
 
3.5
I used Hello Fresh for a while and I did enjoy it at first but I slowly found the number of meals they offer every week to be not enough selection for me. Their recipes and ingredients are really good but I wanted more selection as I always don't feel like chicken all the time. 

I really like the idea of these weekly boxed meal services so I ended up switching to Home Chef which has more weekly meal selections and is just as tasty as Hello Fresh is. Hello Fresh is by no means a bad service they just need to offer more recipe selections.
Pros
Good meals and fresh ingedients.
Cons
Not enough meal selections.
Bottom Line
No, I would not recommend this to a friend.
Length of Time Used
1 - 3 Months

About Me

Location
New York
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Missing ingredients sometimes
Overall rating
 
2.9
Product
 
3.0
Selection
 
4.0
Shipping
 
3.0
Customer Service
 
2.0
Value
 
2.5
I have been using Hello Fresh for a month now so that is 3 meals for 4 weeks which is 12 in total so I think that is enough experience to write a review.

My main complaint is 2 times my meals was missing 1 ingredient. Sour cream in 1 and cheese in the other. Quality control really needs to double check the boxes. Good thing I had them on hand or I would have been more angry. This is the main reason for my lower score.

I also think they should cut down on all the chopping and other prep things you need to do. I am looking for a good nutritious home cooked meal that doesn't take to long to prep or use to many dishes. Some of the meals are definitely not a time saver after you include all the washing of the pots and bowls you have to use. 

I really wanted to like meal kits and Hello Fresh... now I am not so sure I do.
Pros
Good selection of dinners
Cons
Missing ingredients in box
Length of Time Used
1 - 3 Months
M
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19 results - showing 1 - 5
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