FramesDirect.com Cover

FramesDirect.com

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3.9
 
3.4 (29)
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User reviews

17 reviews with 4 stars

29 reviews

 
(5)
 
(17)
 
(2)
 
(1)
 
(4)
Overall rating 
 
3.4
Product 
 
3.8  (29)
Selection 
 
4.0  (29)
Accessories 
 
3.1  (10)
Shipping 
 
3.4  (29)
Customer Service 
 
2.9  (11)
Value 
 
3.6  (29)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
17 results - showing 1 - 5
1 2 3 4
Ordering
Frames Direct Glasses
Overall rating 
 
4.1
Product 
 
4.0
Selection 
 
4.5
Shipping 
 
4.0
Value 
 
4.0
This was my first time ordering glasses online. Wasn't sure if it was going to work out as it is much easier to try on frames than to rely just on the measurements of your previous glasses. It did work out though and I really like the new frames I picked out.

Plan to buy my next pair this way since it is much cheaper even though you do have to be a bit more careful double checking the measurements.
Pros
I like my glasses
Cons
Was worried about ordering online
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Found some glasses I liked
Overall rating 
 
3.9
Product 
 
4.0
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
3.5
The frames were delivered I order in the time they said but I wish it was a little sooner

They are pretty similar to my old ones except much lighter. I had upgraded lenses installed and they made my new glasses look really good. I picked these frames because they look good and they are almost Indestructible, and they weigh almost nothing. Combined with the upgrade lenses which are much thinner these new glasses from Frames Direct are the lightest pair of glasses I have ever owned.

No more read marks on my nose from were my glasses use to sit 😄😊
Pros
Excellent selection of frames
Cons
Longer to process my order than I like
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
JL
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Rayban frames
Overall rating 
 
4.3
Product 
 
4.5
Selection 
 
4.5
Shipping 
 
4.0
Value 
 
4.0
I got some progressive lenses in my Rayban frames. It only cost me $245 for each pair!  😀  😀  😀 

I have used Frames Direct twice to date.

This time around I spoke to a customer service rep named Clarissa who was very helpful. She answered all of my inquiries about my eye and sun glasses.

Pros
Excellent prices
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
D
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Frames Direct Eyeglasses Online Store
Overall rating 
 
4.4
Product 
 
4.5
Selection 
 
5.0
Shipping 
 
4.5
Customer Service 
 
4.0
Value 
 
4.0
I bought a pair of bifocals on Frames Direct and didn't have any problems. Glasses look exactly how they did on the webpage and they fit very well. Shipping was very quick as well. This was my test purchase to make sure everything went fine. 

I now plan to buy my sunglasses from them as well. They have a really good selection of Prada frames that are much less expensive than I can find at the Mall.
Pros
Got exactly what I ordered
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
Maryland
C
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Frames Direct = Good Glasses and Service
Overall rating 
 
4.1
Product 
 
4.0
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
4.5
After I ordered from Frames Direct I read a lot of bad reviews about this online eyewear store. I was pretty nervous but am glad to report that I had no issues. 

I had ordered a pair of prescription Ray-Ban sunglasses and they were delivered the following week to my house. No problems and my prescription was correct and the frames is what I had ordered.

My order went smooth so I am not sure why other people have complained. I love the glasses and glad I used Frame Direct as my eye doctor was going to charge me 30% more for the same pair of glasses and I was told it was going to take 3 weeks to get.


Pros
Very quick to recieve glasses after order.
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
K
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17 results - showing 1 - 5
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