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FramesDirect.com

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3.9
 
3.0 (34)
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5 reviews with 5 stars

34 reviews

 
(5)
 
(17)
 
(2)
 
(1)
 
(9)
Overall rating 
 
3.0
Product 
 
3.3  (34)
Selection 
 
3.6  (34)
Accessories 
 
2.7  (12)
Shipping 
 
3.0  (34)
Customer Service 
 
2.2  (16)
Value 
 
3.1  (34)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
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Comments
5 results - showing 1 - 5
Ordering
Frames Direct
Overall rating 
 
5.0
Product 
 
5.0
Selection 
 
5.0
Accessories 
 
5.0
Shipping 
 
5.0
Value 
 
5.0
Ordering my prescription eyeglasses was easy to do. I uploaded my doctor's prescription and made sure I choose frames that would fit my head. I choose more expensive lenses as I wanted to make sure they are light and do not scratch. My prescription is strong and my last pair of glasses had heavy lenses in them as I cheaped out.

This time I didn't and am much more satisfied.
Pros
Ordering was more simple than I thought. Glasses came quickly and fit perfectly.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
T
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Frames Direct Review
Overall rating 
 
4.5
Product 
 
5.0
Selection 
 
5.0
Shipping 
 
4.0
Value 
 
4.0
In 2 orders I have bought 3 pairs of glasses from Frames Direct. The prices ranged from $150 to $350. After each order on their website I received a call from Frames Direct confirming the order and my prescription.

For all pairs of glasses, I received them in 4 weeks. I got email notifications when they were made, when shipped and when out for delivery.

Frames Direct has a large selection for frames, regular and for sun. They have decent prices and always have some type of promotion going on. My only complaint is like other eye glasses retailers they only advertise the price of the frames and do not include the cost of the lenses in the advertisements.

Pros
Good quailty and easy to order
Cons
Should advertise cost of Frames and lenses not just frames.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
3
R
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I wanted a Discount and found one
Overall rating 
 
5.0
Product 
 
5.0
Selection 
 
5.0
Accessories 
 
5.0
Shipping 
 
5.0
Value 
 
5.0
I was looking for 2 pairs of sunglasses at discount prices and I found Framesdirect. I found the 2 exact styles I was looking for at prices which was better than I found elsewhere either online or at a store.

I was also very glad to see  that the glasses came with the name brand cases that fit the glasses perfectly. I hear some online places don't include those to lower their prices.

When I got my sunglasses I was glad to see they fit very well. I will be ordering from them again in the future.

Pros
Prices and selection
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
P
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So easy
Overall rating 
 
5.0
Product 
 
5.0
Selection 
 
5.0
Shipping 
 
5.0
Value 
 
5.0
I usually am all about checking the reviews of companies but I didn't do that for Frames Direct as I was a bit in a rush and it was a recommendation from a friend. I needed my glasses fast, as the glasses my Eye Doctor sold me where incorrect for the third time in a row and in my angry I got a refund as I wasn't buying from him anymore.

I was a little apprehensive after ordering since I had forgotten to check the reviews (which I always do before ordering from a new online store). The whole order process is easy. Just pick out the frames you want (what a huge selection... it did take a little time). Their search tool does make it easier as it allows you to pick out what style and fit you want. All you need to do with the frames is make sure the measurements work. You can find the measurement you need from your old glasses on the inside of the frame that goes by your ear. You then pick the type of lenses you want (scratch resistant, thinner lenses, etc...) and then enter your prescription and then pay of course. In under 2 weeks I had my glasses. They fit great and my updated prescription lenses are much clearer than my old ones.

I still need a new pair of sun glasses as my current ones are almost 5 years old with a weaker prescription. I definitely plan on using Frames Direct again as I had such a great experience the first time.

That's It

Jim

Pros
Should of started buying my glasses online years ago!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Framesdirect.com
Overall rating 
 
4.9
Product 
 
5.0
Selection 
 
5.0
Shipping 
 
5.0
Value 
 
4.5
This is the second time around I have used framesdirect.com. My first pair I purchased was 2 years ago and they have held up great with no complaints. I went to the eye doctor recently and I now need a knew prescription. This time with bifocals, booo :-)

This time around I purchased 2 pairs. 1 pair of Oakley sun glasses and 1 regular pair of eye glasses with bifocals and Ray-Ban frames. I really like their selection and the virtual try on system works not bad. It's nice to see what the glasses will look like on my face before I buy them.

As with last time the prices are really good beating out my doctors prices by a large margin. I would use framesdirect.com again and have already recommended them  to my friends.  
Pros
Best selection of name brand glasses. Zero problems.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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