HelloFresh

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19 reviews
5 stars
 
0%
 
63%
 
32%
2 stars
 
0%
 
5%
Overall rating
 
3.4
Product
 
3.7(19)
Selection
 
3.7(19)
Shipping
 
3.5(19)
Customer Service
 
2.7(9)
Value
 
3.4(19)
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Ratings
Product
Selection
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
19 results - showing 11 - 15
1 2 3 4
Ordering
Convenient
Overall rating
 
3.9
Product
 
4.0
Selection
 
4.0
Shipping
 
3.5
Value
 
4.0
We have enjoyed the Hello Fresh service over the last 3 months. A few things could be improved though to give it a full 5 star rating.

What we do enjoy is the vegetarian meals. We are not full vegetarians but we choose at least 1 a week for our box of 3 meals.  I do not know the first thing about putting a vegetarian meal together so this has been a real time saver. It has also helped us stay healthy and keep the cholesterol down which was becoming a problem.  It's also great not to think about what to cook for dinner, even my husband is getting into cooking now and he has never cooked in our 20 years of marriage. 

The one thing I would improve is the delivery times. Sometimes it comes later at night when we are in bed. I much rather come before 5pm. I have called about it and apparently it is the shipper who delivers to us.  We are on the far end of their route so that is why the shipment is late. Hello Fresh did say they will look into this and possibly try a different shipper.
Pros
Tasty Food and Pleny of Variety
Cons
Delivery's may be late
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
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Overall good food
Overall rating
 
3.8
Product
 
4.0
Selection
 
3.5
Shipping
 
3.5
Value
 
4.0
Been using Hello Fresh for just over a month now. I am trying to eat healthier and this is the way I thought to do it since when ever I go to the grocery store I end up buying crap. 

I am glad I tried out meal kits. I have lost some weight now and have found out I enjoy trying different meals and cooking, who knew! 

Unlike some reviews I have read, the ingredients delivered to me has always been fresh.

If you are sitting on the fence about trying out Hello Fresh my recommendation is to go for it.
Pros
The food is fresh and well packed.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
A
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Hello Fresh
Overall rating
 
3.7
Product
 
3.5
Selection
 
3.5
Shipping
 
4.0
Customer Service
 
4.0
Value
 
3.5
I am on the third month of my Hello Fresh subscription. I enjoy most aspects of the service. The deliveries have been on time and the food has always been fresh. The portions are good and eating meals this way is much healthier for me than eating out all the time. Plus, it is fun trying out new recipes. 

Recently I notice that I have not been as happy with some of the recipes. While not exactly the same the meals, do seem to be repeating some what. I feel like I have been having to much chicken lately. I should probably log into the website and update my taste selection to increase the variety of meals.

All in all if you are thinking of trying out Hello Fresh, I do recommend it.

Mike
Pros
Healthy way to eat. Better than restaurants.
Cons
Not always happy with the recipes.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
1 - 3 Months
J
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Greens
Overall rating
 
3.6
Product
 
3.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
4.0
Value
 
3.0
There are many things I like about Hello Fresh. The condiments and meat quality are good but I find issues with the quality of the greens. I find myself having to replace something every other week or so in the ingredients sent to us in the meal kit because it has gone bad.

I have gotten a discount when I complained to the Hello Fresh customer service for the next week which is good but I wish it didn't happen so often.

If they fixed this issue the service would be really good. I see that some other reviewers have experienced the same problem but not everyone seems to have the issue so I am not sure why it happens. Maybe it is the distributor where Hello Fressh is getting their veggies from???

Pros
Recipes are good and varied
Cons
Green vegetables quality
Length of Time Used
1 - 3 Months
J
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Hello Fresh could be Fresher
Overall rating
 
3.3
Product
 
2.5
Selection
 
4.0
Shipping
 
3.0
Value
 
3.5
After seeing advertising all over the place I decided to give a meal delivery service a try. In the end I choose Hello Fresh over Blue Apron since Hello Fresh has been in the meal business for much longer, almost a decade. 

Overall I rate the experience as average. I used the service for over 4 months and have since canceled it. I may try it again but would probably choose another company to try out. I like the idea but I found Hello Fresh not as fresh (ironically) as I would like. I am a vegetarian so I am not sure about the meals with beef or chicken. 

The reason I used it for so long is that I did enjoy the recipes and the different vegetarian meals they came up with. My meal boxes always came on time I am just not sure why the vegetables were as fresh as a regular grocery store. Is it the product Hello Fresh has at their warehouses? Is it the shipping? Is it the packaging not keeping things as cold? I don't think it is the packaging as things came cold esipecially in the fall and winter months here in New York.

I hope my review helps someone out.

Pros
Good size portions and convenient
Cons
Not always as fresh as I would like
Length of Time Used
3 - 6 Months

About Me

Location
New York
MR
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19 results - showing 11 - 15
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