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FramesDirect.com

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3.9
 
3.0 (37)
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37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
37 results - showing 6 - 10
1 2 3 4 5 6 7 8
Ordering
Frames Direct = Good Glasses and Service
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
4.5
After I ordered from Frames Direct I read a lot of bad reviews about this online eyewear store. I was pretty nervous but am glad to report that I had no issues. 

I had ordered a pair of prescription Ray-Ban sunglasses and they were delivered the following week to my house. No problems and my prescription was correct and the frames is what I had ordered.

My order went smooth so I am not sure why other people have complained. I love the glasses and glad I used Frame Direct as my eye doctor was going to charge me 30% more for the same pair of glasses and I was told it was going to take 3 weeks to get.


Pros
Very quick to recieve glasses after order.
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
K
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Frames Direct meet my expectations
Overall rating
 
4.2
Product
 
5.0
Selection
 
4.0
Accessories
 
3.5
Shipping
 
4.0
Customer Service
 
4.0
Value
 
4.5
I ordered my prescription glasses from Frames Direct and had zero problems.

I got my prescription from my eye doctor and shopped around. I usually buy from Walmart but this time I decided to check out the online glasses stores and prices. Glad I did as Frames Direct beat the price Walmart had given me for the same frames and single vision lenses (at least as far as I could tell) by over $120.

Delivery took 2 weeks and the quality is great. I was playing basket ball with my son when I took a ball to the face. My glasses ended up falling off. I was worried that the frames where damaged and the lenses had scratched but after checking them over the only thing wrong was one of the nose pads was bent out a bit, an easy fix.

Pros
Fast delivery - Quality - Will order again
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Framesdirect.com
Overall rating
 
4.9
Product
 
5.0
Selection
 
5.0
Shipping
 
5.0
Value
 
4.5
This is the second time around I have used framesdirect.com. My first pair I purchased was 2 years ago and they have held up great with no complaints. I went to the eye doctor recently and I now need a knew prescription. This time with bifocals, booo :-)

This time around I purchased 2 pairs. 1 pair of Oakley sun glasses and 1 regular pair of eye glasses with bifocals and Ray-Ban frames. I really like their selection and the virtual try on system works not bad. It's nice to see what the glasses will look like on my face before I buy them.

As with last time the prices are really good beating out my doctors prices by a large margin. I would use framesdirect.com again and have already recommended them  to my friends.  
Pros
Best selection of name brand glasses. Zero problems.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Experience at Frames Direct Buying Glasses
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.5
Accessories
 
4.0
Shipping
 
4.0
Customer Service
 
5.0
Value
 
4.5
I lost my favorite Ray-Ban sunglasses and couldn't find them anywhere except on Frames Direct. I had bought them locally before but have had used Frames Direct for my regular glasses. They really have a good selection and really good customer service. On my new Ray-Ban's I ordered the screw had come out of the frame after wearing them for 2 months. They exchanged the frames without question and shipped it back within a few days. I plan on buying from them again.
Pros
Cheap and Quick Delivery
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Frames Direct
Overall rating
 
4.1
Product
 
4.0
Selection
 
5.0
Accessories
 
4.0
Shipping
 
3.0
Value
 
4.5
This is my second time around with using Frames Direct and I had the same great experience as before. Price was good, it was shipped within the week and I like what I got.

The only difficult thing to do with online eyeglasses stores is trying to pick out the frames. Frames Direct virtual try on assistant is okay and it does help a bit I just wish there was a better way, not that I can think of. Anyways its worth doing it online instead of at a store because of the price alone so I guess I shouldn't complain to much.

My next order with Frames Direct will be probably for my daughter. She is 10 and I know she has problems seeing the blackboard at school so I think she has glasses in her future as well.

BTW Paypal checkout was handy.
Pros
Prices and selection are good.
Cons
Harder to buy glasses online than in store since you cannot try them on.
Bottom Line
Yes, I would recommend this to a friend.

About Me

Location
North Carolina, US
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37 results - showing 6 - 10
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