Weight Watchers Cover

WW (Weight Watchers)

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4.3
 
3.4 (25)
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User reviews

25 reviews
 
8%
 
72%
 
12%
2 stars
 
0%
 
8%
Overall rating
 
3.4
Diet Features
 
4.1(25)
Fitness Features
 
3.1(13)
Club Features
 
2.7(3)
Community Support
 
3.9(22)
Customer Service
 
3.1(17)
Value
 
3.6(25)
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Ratings
Diet Features
Does the service provide the diet programs and tools you need? (not applicable for gym reviews)
Fitness Features
Are there a lot of fitness programs? Is the quailty of the exercise programs good? (may not be applicable for some diet service reviews)
Club Features
Does the gym or club have a lot of amenties like workout equipment? (applicable only for gym and club reviews)
Community Support
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
25 results - showing 16 - 20
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WW
Overall rating
 
3.8
Diet Features
 
4.5
Community Support
 
4.5
Customer Service
 
2.5
Value
 
3.5
I really like the new weight watchers smart points program, but I have had a few technical problems with the app.  If you need help, you wait forever until you get the help you need.  

I have been on WW for 5-6 months and have lost almost 15 lb. The new smart points system is designed to decrease the amount of sugar, saturated fats, etc. that everyone consumes. I was really hungry for the first 3 weeks on the program and had thought my total daily points was to low. Once I got over the hump of being hungry everything has improved. Now I just have to get my wife on the Weight Watchers program.



Pros
Easy to use and curbs appetite. Helped me lose weight.
Cons
Tech support is slow.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
3 - 6 Months
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Weight Watchers
Overall rating
 
3.8
Diet Features
 
4.0
Community Support
 
4.0
Customer Service
 
3.5
Value
 
3.5
Weight Watchers works as long as you put work into it. I used the iPhone app and it makes it easy for you to track how you spent your daily points. Portion control is a must though and you will be hungry at the beginning of your program.

This is my second go around with Weight Watchers. The last time I tried it I did it by myself 4 years ago and was successful in the beginning  but slowly returned to bad habits. This time around I joined with a friend and this has made all the difference as we can motivate each other to not stray from the Weight Watchers system. We are 6 months in and going strong, and most importantly loosing weight!
Pros
Point system is effective at managing what I eat
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
3 - 6 Months
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Not happy with WW Freestyle Points
Overall rating
 
3.8
Diet Features
 
3.0
Community Support
 
4.5
Customer Service
 
3.5
Value
 
4.0
I loved Weight Watchers when  they used SmartPoints. I lost over 23 pounds when I was on it. To me it is not just a weight loss program but a way of life.

Then out of no where I have to switch to the new FreeStyle points. It's much harder to loose weight from and I am find I am not eating enough and getting really tired. It's a really bad program and I have lost my motivation.

Who introduces a new program right before the holidays? 
Pros
Lost 23 pounds on SmartPoints
Cons
Switch to Freestyle points
Length of Time Used
3 - 6 Months
M
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Lifetime Member Voucher
Overall rating
 
3.8
Diet Features
 
5.0
Fitness Features
 
3.0
Customer Service
 
2.0
Value
 
5.0
I think your computer system is horrible.  It used to be the people at our meeting signed me up every 2 months for the free digital voucher. Several months ago I was told I needed to do myself.  Then the customer service # would input the access code for me.  Several months ago I was told they couldn't do this anymore.  I have tried to do myself for months to no avail.  The computer is always down and wont work.  I spend hours on this and after calling in they finally can walk me thru it.  This also takes a lot of time.  It is really difficult to understand the English of many of your employees.  You really need to get all of this corrected, it is a real tarnish on your organization.
Pros
Like the point system
Cons
Didn"t like our wkly meeting leaders
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
More than 2 Years

About Me

Location
Estero Fl
L
Top 500 Reviewer 1 reviews
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Weight Watchers Billing Issues
Overall rating
 
3.7
Diet Features
 
4.0
Community Support
 
4.0
Value
 
3.0
I see a few complaints online about Weight Watchers billing but I never had an issue because I used PayPal. The great thing with PayPal is that you can control repeat billing/renewals and authorize who you want. That solves the issue of being billed when you thought you have canceled like with a credit card. Once you cancel online at Weightwatchers.com, you then can deauthorize on PayPal.com Weight Watchers from debiting money from your account.


Pros
Lost weight while on the program.
Cons
Could cost less money.
Bottom Line
Yes, I would recommend this to a friend.
Length of Time Used
6 - 12 Months
M
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25 results - showing 16 - 20
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