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FramesDirect.com

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3.9
 
3.4 (30)
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30 reviews

 
(5)
 
(17)
 
(2)
 
(1)
 
(5)
Overall rating 
 
3.4
Product 
 
3.7  (30)
Selection 
 
3.9  (30)
Accessories 
 
3.1  (10)
Shipping 
 
3.3  (30)
Customer Service 
 
2.7  (12)
Value 
 
3.5  (30)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
30 results - showing 1 - 5
1 2 3 4 5 6
Ordering
Found some glasses I liked
Overall rating 
 
3.9
Product 
 
4.0
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
3.5
The frames were delivered I order in the time they said but I wish it was a little sooner

They are pretty similar to my old ones except much lighter. I had upgraded lenses installed and they made my new glasses look really good. I picked these frames because they look good and they are almost Indestructible, and they weigh almost nothing. Combined with the upgrade lenses which are much thinner these new glasses from Frames Direct are the lightest pair of glasses I have ever owned.

No more read marks on my nose from were my glasses use to sit 😄😊
Pros
Excellent selection of frames
Cons
Longer to process my order than I like
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
JL
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Frames Direct Experience
Overall rating 
 
4.4
Product 
 
4.5
Selection 
 
5.0
Accessories 
 
4.0
Shipping 
 
3.5
Value 
 
5.0
I had a good experience with Frames Direct. They have a huge selection of frames which can be overwhelming a bit trying to figure out which one to pick. Their virtual try on app works fairly well and helped me in my decision process. 

Once I picked out the frames I ordered them with the standard prescription lenses. They took about 8 days to arrive. The frames seem well built and are comfortable on my face.

I had no hiccups during the entire process so I didn't need any help from customer service. I also didn't order any accessories, I didn't need any.
Pros
Received my eye glasses on time and the frames are great and the perscription is correct.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct
Overall rating 
 
4.1
Product 
 
4.0
Selection 
 
5.0
Accessories 
 
4.0
Shipping 
 
3.0
Value 
 
4.5
This is my second time around with using Frames Direct and I had the same great experience as before. Price was good, it was shipped within the week and I like what I got.

The only difficult thing to do with online eyeglasses stores is trying to pick out the frames. Frames Direct virtual try on assistant is okay and it does help a bit I just wish there was a better way, not that I can think of. Anyways its worth doing it online instead of at a store because of the price alone so I guess I shouldn't complain to much.

My next order with Frames Direct will be probably for my daughter. She is 10 and I know she has problems seeing the blackboard at school so I think she has glasses in her future as well.

BTW Paypal checkout was handy.
Pros
Prices and selection are good.
Cons
Harder to buy glasses online than in store since you cannot try them on.
Bottom Line
Yes, I would recommend this to a friend.

About Me

Location
North Carolina, US
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About my FramesDirect Glassses
Overall rating 
 
4.0
Product 
 
4.0
Selection 
 
4.5
Shipping 
 
4.0
Value 
 
3.5
I have been buying eyeglasses for years and I usually end up getting them at my eye doctors office. This year I figured I would do something different. I found a pair I like at the doctors and tried them on to make sure they fit and looked at them on in the mirror to confirm they looked fine when I had them on fashion wise. On a side note it is amazing how sometimes you think something will look good on you but when you actually try it on it is the complete opposite. Anyways... the price was over $200 so I figured I would take a look online first before purchasing a pair since I don't have health insurance at the moment. 

I am glad I did as I found several eye glasses retailers that had significantly better pricing. I choose Frames Direct because they have been around a long time and their website looked profession with lots of frame selection. A number of reviews I also read online seemed to indicate they were the best option.

I don't particularly like cutting out my eye doctor from a purchase since I like the guy, but the price difference was too much for me to ignore. I found the exact same frames at Frames Direct within a few minutes of searching and had added my lens prescription and completed the purchase in under 20 minutes. By the following week I had received my glasses in the mail and they were just like the ones at the doctors. They fit fine and the prescription was correct.

I would purchase from Frames Direct again.
Pros
My glasses is what I expected and was shipped in a timely fashion.
Bottom Line
Yes, I would recommend this to a friend.
-
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Frames Direct reviews
Overall rating 
 
4.1
Product 
 
4.0
Selection 
 
4.5
Shipping 
 
3.5
Customer Service 
 
4.5
Value 
 
4.0
The price and selection is very good at Framedirect.com for both regular eyeglasses and sunglasses. The site is very professional and has lots of help in selecting the right type of frames. The only thing that worried me was not being about to physically try on the glasses first.

One suggestion I have is that Framesdirect could put some sort of system in place where they could ship you a couple of frames and let you try them on and then return? This way you could make sure the size fits your face and that they look good on you.

I got lucky that my new sunglasses look good and fit my face well, but it they hadn't I would have returned them and wasted a pair of prescription lenses. 
Pros
Excellent selection and prices.
Bottom Line
Yes, I would recommend this to a friend.
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