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FramesDirect.com

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3.9
 
3.4 (29)
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29 reviews

 
(5)
 
(17)
 
(2)
 
(1)
 
(4)
Overall rating 
 
3.4
Product 
 
3.8  (29)
Selection 
 
4.0  (29)
Accessories 
 
3.1  (10)
Shipping 
 
3.4  (29)
Customer Service 
 
2.9  (11)
Value 
 
3.6  (29)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
29 results - showing 1 - 5
1 2 3 4 5 6
Ordering
Found some glasses I liked
Overall rating 
 
3.9
Product 
 
4.0
Selection 
 
4.0
Shipping 
 
4.0
Value 
 
3.5
The frames were delivered I order in the time they said but I wish it was a little sooner

They are pretty similar to my old ones except much lighter. I had upgraded lenses installed and they made my new glasses look really good. I picked these frames because they look good and they are almost Indestructible, and they weigh almost nothing. Combined with the upgrade lenses which are much thinner these new glasses from Frames Direct are the lightest pair of glasses I have ever owned.

No more read marks on my nose from were my glasses use to sit 😄😊
Pros
Excellent selection of frames
Cons
Longer to process my order than I like
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
JL
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Frames Direct Experience
Overall rating 
 
4.4
Product 
 
4.5
Selection 
 
5.0
Accessories 
 
4.0
Shipping 
 
3.5
Value 
 
5.0
I had a good experience with Frames Direct. They have a huge selection of frames which can be overwhelming a bit trying to figure out which one to pick. Their virtual try on app works fairly well and helped me in my decision process. 

Once I picked out the frames I ordered them with the standard prescription lenses. They took about 8 days to arrive. The frames seem well built and are comfortable on my face.

I had no hiccups during the entire process so I didn't need any help from customer service. I also didn't order any accessories, I didn't need any.
Pros
Received my eye glasses on time and the frames are great and the perscription is correct.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct
Overall rating 
 
4.1
Product 
 
4.0
Selection 
 
5.0
Accessories 
 
4.0
Shipping 
 
3.0
Value 
 
4.5
This is my second time around with using Frames Direct and I had the same great experience as before. Price was good, it was shipped within the week and I like what I got.

The only difficult thing to do with online eyeglasses stores is trying to pick out the frames. Frames Direct virtual try on assistant is okay and it does help a bit I just wish there was a better way, not that I can think of. Anyways its worth doing it online instead of at a store because of the price alone so I guess I shouldn't complain to much.

My next order with Frames Direct will be probably for my daughter. She is 10 and I know she has problems seeing the blackboard at school so I think she has glasses in her future as well.

BTW Paypal checkout was handy.
Pros
Prices and selection are good.
Cons
Harder to buy glasses online than in store since you cannot try them on.
Bottom Line
Yes, I would recommend this to a friend.

About Me

Location
North Carolina, US
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About my FramesDirect Glassses
Overall rating 
 
4.0
Product 
 
4.0
Selection 
 
4.5
Shipping 
 
4.0
Value 
 
3.5
I have been buying eyeglasses for years and I usually end up getting them at my eye doctors office. This year I figured I would do something different. I found a pair I like at the doctors and tried them on to make sure they fit and looked at them on in the mirror to confirm they looked fine when I had them on fashion wise. On a side note it is amazing how sometimes you think something will look good on you but when you actually try it on it is the complete opposite. Anyways... the price was over $200 so I figured I would take a look online first before purchasing a pair since I don't have health insurance at the moment. 

I am glad I did as I found several eye glasses retailers that had significantly better pricing. I choose Frames Direct because they have been around a long time and their website looked profession with lots of frame selection. A number of reviews I also read online seemed to indicate they were the best option.

I don't particularly like cutting out my eye doctor from a purchase since I like the guy, but the price difference was too much for me to ignore. I found the exact same frames at Frames Direct within a few minutes of searching and had added my lens prescription and completed the purchase in under 20 minutes. By the following week I had received my glasses in the mail and they were just like the ones at the doctors. They fit fine and the prescription was correct.

I would purchase from Frames Direct again.
Pros
My glasses is what I expected and was shipped in a timely fashion.
Bottom Line
Yes, I would recommend this to a friend.
-
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So easy
Overall rating 
 
5.0
Product 
 
5.0
Selection 
 
5.0
Shipping 
 
5.0
Value 
 
5.0
I usually am all about checking the reviews of companies but I didn't do that for Frames Direct as I was a bit in a rush and it was a recommendation from a friend. I needed my glasses fast, as the glasses my Eye Doctor sold me where incorrect for the third time in a row and in my angry I got a refund as I wasn't buying from him anymore.

I was a little apprehensive after ordering since I had forgotten to check the reviews (which I always do before ordering from a new online store). The whole order process is easy. Just pick out the frames you want (what a huge selection... it did take a little time). Their search tool does make it easier as it allows you to pick out what style and fit you want. All you need to do with the frames is make sure the measurements work. You can find the measurement you need from your old glasses on the inside of the frame that goes by your ear. You then pick the type of lenses you want (scratch resistant, thinner lenses, etc...) and then enter your prescription and then pay of course. In under 2 weeks I had my glasses. They fit great and my updated prescription lenses are much clearer than my old ones.

I still need a new pair of sun glasses as my current ones are almost 5 years old with a weaker prescription. I definitely plan on using Frames Direct again as I had such a great experience the first time.

That's It

Jim

Pros
Should of started buying my glasses online years ago!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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