FramesDirect.com

I had a good experience with Frames Direct. They have a huge selection of frames which can be overwhelming a bit trying to figure out which one to pick. Their virtual try on app works fairly well and helped me in my decision process. 

Once I picked out the frames I ordered them with the standard prescription lenses. They took about 8 days to arrive. The frames seem well built and are comfortable on my face.

I had no hiccups during the entire process so I didn't need any help from customer service. I also didn't order any accessories, I didn't need any.

I ordered my prescription glasses from Frames Direct and had zero problems.

I got my prescription from my eye doctor and shopped around. I usually buy from Walmart but this time I decided to check out the online glasses stores and prices. Glad I did as Frames Direct beat the price Walmart had given me for the same frames and single vision lenses (at least as far as I could tell) by over $120.

Delivery took 2 weeks and the quality is great. I was playing basket ball with my son when I took a ball to the face. My glasses ended up falling off. I was worried that the frames where damaged and the lenses had scratched but after checking them over the only thing wrong was one of the nose pads was bent out a bit, an easy fix.

Got a pair of new frames and lenses from Frames Direct last week. It is the first time I have ordered from an online glasses retailer and it worked out well. Just grab your measurements from your last pair of glasses and do a search on Frames Direct for those exact measurements. They can be found under the "More Filter" options on the search page. All glasses can be adjusted somewhat but I find the bridge is most important.

They have good selection and prices so you should be able to find what you are looking for. I would also recommend not buying the cheap lenses. Get the good quality ones. On the last pair I bought at my Doctors I got the cheap lenses. They where very easy to scratch and the lenses where pretty thick.

Can I give Zero stars? I purchased Ray-Ban sunglasses from Frames Direct but I might as well have gone to the gas station to buy some $10 glasses instead. I have worn Ray Ban for years and I'm telling you, the $240 "Ray Bans" I received from this company are not the real deal. Not even close. They refuse to accept a return unless I pay $40. Huge rip off  - AVOID! AVOID! AVOID!

If I could, I would give it 0 stars.  I ordered frames from Frames Direct.com on Jan 13th, 2020. On their website they said it would take 3-5 business day to receive my frames.  Immediately when I ordered the frames, I received an email that the frames were in back order, which was not posted on their website. It said I would receive my frames by Jan 30th.  Jan 30th came around and no frames yet.  I called customer service and they told me that I would receive it Feb 11th. I was sending emails to a person by the name of Vickie M., E-Commerce Customer Service Optician, and she continued to lie in the emails saying that they received my order on the 30th but it was damages and they had return it to the manufacturer which was in China.  I didn't believe her. On February 11th, Angelic, another representative over the phone, told me I would be receiving it expedited in 3 to 5 business day. Then I called on the 12th, and they told me they pushed my order back to February 28th. I've been dealing with this for about a month.  I am letting everyone know to not believe the reviews on their website because they are fake.  They also misrepresent by stating they do price match, which is a lie, because when you give them the website of same frames that are a cheaper price, they do not want to match it.  Also be aware that they do not have the frames in stock, so you might want to call first to find out since their website does not indicate when frames are on back order.  They do not provide you with tracking at all.