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FramesDirect.com

Hot
 
3.9
 
3.0 (37)
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User reviews

37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
37 results - showing 11 - 15
1 2 3 4 5 6 7 8
Ordering
Frames Direct Glasses
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.5
Shipping
 
4.0
Value
 
4.0
This was my first time ordering glasses online. Wasn't sure if it was going to work out as it is much easier to try on frames than to rely just on the measurements of your previous glasses. It did work out though and I really like the new frames I picked out.

Plan to buy my next pair this way since it is much cheaper even though you do have to be a bit more careful double checking the measurements.
Pros
I like my glasses
Cons
Was worried about ordering online
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Rayban frames
Overall rating
 
4.3
Product
 
4.5
Selection
 
4.5
Shipping
 
4.0
Value
 
4.0
I got some progressive lenses in my Rayban frames. It only cost me $245 for each pair!  ????  ????  ???? 

I have used Frames Direct twice to date.

This time around I spoke to a customer service rep named Clarissa who was very helpful. She answered all of my inquiries about my eye and sun glasses.

Pros
Excellent prices
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
D
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Frames Direct Review
Overall rating
 
4.5
Product
 
5.0
Selection
 
5.0
Shipping
 
4.0
Value
 
4.0
In 2 orders I have bought 3 pairs of glasses from Frames Direct. The prices ranged from $150 to $350. After each order on their website I received a call from Frames Direct confirming the order and my prescription.

For all pairs of glasses, I received them in 4 weeks. I got email notifications when they were made, when shipped and when out for delivery.

Frames Direct has a large selection for frames, regular and for sun. They have decent prices and always have some type of promotion going on. My only complaint is like other eye glasses retailers they only advertise the price of the frames and do not include the cost of the lenses in the advertisements.

Pros
Good quailty and easy to order
Cons
Should advertise cost of Frames and lenses not just frames.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
3
R
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Frames Direct Eyeglasses Online Store
Overall rating
 
4.4
Product
 
4.5
Selection
 
5.0
Shipping
 
4.5
Customer Service
 
4.0
Value
 
4.0
I bought a pair of bifocals on Frames Direct and didn't have any problems. Glasses look exactly how they did on the webpage and they fit very well. Shipping was very quick as well. This was my test purchase to make sure everything went fine. 

I now plan to buy my sunglasses from them as well. They have a really good selection of Prada frames that are much less expensive than I can find at the Mall.
Pros
Got exactly what I ordered
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
Maryland
C
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Framesdirect
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
3.5
Customer Service
 
5.0
Value
 
4.0
I purchased just frames with no prescription lenses on framesdirect last year because I wanted clip-on sunglasses and the optical brick and mortar store I used did not carry them. I ordered the frames a tad small for my head but with some slight bending I got them to fit fine. It was my fault as I knew the measurements was smaller than my last pair but things worked out so I chose to keep them. 

Once I got the frames I gave them to my optical store which got the lenses made and put in. This time around I am going to order my complete glasses from framesdirect. Their customer service is very good and I love the wide selection they offer. Plus it takes just one step and the lenses are cheaper their than my optical store. I also like having unique frames that you don't see all over our small town. 

I definitely recommend framesdirect. Just be sure you look at your frames and order the right size. ???? ????????

Pros
???????? Selection
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
A
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37 results - showing 11 - 15
1 2 3 4 5 6 7 8