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FramesDirect.com

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3.9
 
2.9 (36)
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36 reviews
 
14%
 
47%
 
6%
 
8%
 
25%
Overall rating
 
2.9
Product
 
3.1(36)
Selection
 
3.6(36)
Accessories
 
2.6(13)
Shipping
 
3.0(36)
Customer Service
 
2.0(18)
Value
 
3.1(36)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
36 results - showing 26 - 30
1 2 3 4 5 6 7 8
Ordering
Frames Direct meet my expectations
Overall rating
 
4.2
Product
 
5.0
Selection
 
4.0
Accessories
 
3.5
Shipping
 
4.0
Customer Service
 
4.0
Value
 
4.5
I ordered my prescription glasses from Frames Direct and had zero problems.

I got my prescription from my eye doctor and shopped around. I usually buy from Walmart but this time I decided to check out the online glasses stores and prices. Glad I did as Frames Direct beat the price Walmart had given me for the same frames and single vision lenses (at least as far as I could tell) by over $120.

Delivery took 2 weeks and the quality is great. I was playing basket ball with my son when I took a ball to the face. My glasses ended up falling off. I was worried that the frames where damaged and the lenses had scratched but after checking them over the only thing wrong was one of the nose pads was bent out a bit, an easy fix.

Pros
Fast delivery - Quality - Will order again
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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Framesdirect.com
Overall rating
 
4.9
Product
 
5.0
Selection
 
5.0
Shipping
 
5.0
Value
 
4.5
This is the second time around I have used framesdirect.com. My first pair I purchased was 2 years ago and they have held up great with no complaints. I went to the eye doctor recently and I now need a knew prescription. This time with bifocals, booo :-)

This time around I purchased 2 pairs. 1 pair of Oakley sun glasses and 1 regular pair of eye glasses with bifocals and Ray-Ban frames. I really like their selection and the virtual try on system works not bad. It's nice to see what the glasses will look like on my face before I buy them.

As with last time the prices are really good beating out my doctors prices by a large margin. I would use framesdirect.com again and have already recommended them  to my friends.  
Pros
Best selection of name brand glasses. Zero problems.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Experience at Frames Direct Buying Glasses
Overall rating
 
4.4
Product
 
4.5
Selection
 
4.5
Accessories
 
4.0
Shipping
 
4.0
Customer Service
 
5.0
Value
 
4.5
I lost my favorite Ray-Ban sunglasses and couldn't find them anywhere except on Frames Direct. I had bought them locally before but have had used Frames Direct for my regular glasses. They really have a good selection and really good customer service. On my new Ray-Ban's I ordered the screw had come out of the frame after wearing them for 2 months. They exchanged the frames without question and shipped it back within a few days. I plan on buying from them again.
Pros
Cheap and Quick Delivery
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
2
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Frames Direct Order
Overall rating
 
3.8
Product
 
4.0
Selection
 
4.0
Accessories
 
3.5
Shipping
 
3.5
Value
 
4.0
Got a pair of new frames and lenses from Frames Direct last week. It is the first time I have ordered from an online glasses retailer and it worked out well. Just grab your measurements from your last pair of glasses and do a search on Frames Direct for those exact measurements. They can be found under the "More Filter" options on the search page. All glasses can be adjusted somewhat but I find the bridge is most important.

They have good selection and prices so you should be able to find what you are looking for. I would also recommend not buying the cheap lenses. Get the good quality ones. On the last pair I bought at my Doctors I got the cheap lenses. They where very easy to scratch and the lenses where pretty thick.
Pros
Glasses are good quality. No complaints.
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
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Frames Direct Glasses
Overall rating
 
3.2
Product
 
3.5
Selection
 
4.0
Shipping
 
2.5
Customer Service
 
3.0
Value
 
3.0
Just ordered my glasses last week and I had to send them back as they had scratches on the left side of the frame. Not sure if it happened when the frames where manufactured or when Frames Direct put in the lenses. Anyways I did call customer service and they said I could send them back for an exchange which I have done. I had no problems getting the exchange to happen.

I am a little upset that I received a damage product but Frames Direct seems to want to fix the problem. My frames are out of stock now so I have to wait about 2 weeks before they get another shipment and they can install the lenses and send me back my eye glasses. Not that happy with the wait but hopefully everything will get fixed as the first pair of frames arrived pretty quickly.
Pros
Lots of selection
Cons
Scratches on my frames
Number of Times Used
1
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