FramesDirect.com Cover

FramesDirect.com

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3.9
 
3.0 (37)
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37 reviews
 
14%
 
49%
 
5%
 
8%
 
24%
Overall rating
 
3.0
Product
 
3.2(37)
Selection
 
3.7(37)
Accessories
 
2.8(14)
Shipping
 
3.0(37)
Customer Service
 
2.1(19)
Value
 
3.1(37)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
37 results - showing 21 - 25
1 2 3 4 5 6 7 8
Ordering
Frames Direct = Good Glasses and Service
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.0
Shipping
 
4.0
Value
 
4.5
After I ordered from Frames Direct I read a lot of bad reviews about this online eyewear store. I was pretty nervous but am glad to report that I had no issues. 

I had ordered a pair of prescription Ray-Ban sunglasses and they were delivered the following week to my house. No problems and my prescription was correct and the frames is what I had ordered.

My order went smooth so I am not sure why other people have complained. I love the glasses and glad I used Frame Direct as my eye doctor was going to charge me 30% more for the same pair of glasses and I was told it was going to take 3 weeks to get.


Pros
Very quick to recieve glasses after order.
Cons
None
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
K
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Frames Direct Saved Me $200
Overall rating
 
4.3
Product
 
4.5
Selection
 
4.0
Shipping
 
4.0
Customer Service
 
4.0
Value
 
5.0
I accidentally broke one on the armes on my Harley Davidson sun glass frames. Boy was I upset.

I went to my eye doctor and they wanted $290 to replace the frames, I thought wait a sec and I checked online and found them for only $105 at Framesdirect.com. That is almost a $200 savings.

I ended up unscrewing the arm on the new frames and attaching them to my old glasses. I was just going to switch the lenses out but this way was a bit easier.
Pros
Great prices on frames
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1

About Me

Location
New Jersey
R
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Will never use FramesDirect.com again!
Overall rating
 
1.3
Product
 
0.5
Selection
 
2.5
Shipping
 
2.5
Customer Service
 
0.5
Value
 
0.5
I picked out my frames and I ended up picking Transition lenses as I figured I would save on purchasing sun glasses since it only cost an extra $60.

Well I got the glasses and I notice right away that their always is a bit of a tint even in a dark room. I did not realize this would happen with Transition lenses so I returned them to Frames Direct. To do this I was told I would have to loose the $60 I paid extra for the Transitions but I would have to pay another $50 to get new lenses. So now I have lost over $100 for something I ended up not wanting after I was able to physically look at the glasses. They need to change this policy.

I will not buy from Frames Direct again and just get my glasses locally so I will not have an issue like this again. Not worth the savings as in the end it will cost you more!

Cons
Do not get Transitions lenses
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1
D
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Framesdirect
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
3.5
Customer Service
 
5.0
Value
 
4.0
I purchased just frames with no prescription lenses on framesdirect last year because I wanted clip-on sunglasses and the optical brick and mortar store I used did not carry them. I ordered the frames a tad small for my head but with some slight bending I got them to fit fine. It was my fault as I knew the measurements was smaller than my last pair but things worked out so I chose to keep them. 

Once I got the frames I gave them to my optical store which got the lenses made and put in. This time around I am going to order my complete glasses from framesdirect. Their customer service is very good and I love the wide selection they offer. Plus it takes just one step and the lenses are cheaper their than my optical store. I also like having unique frames that you don't see all over our small town. 

I definitely recommend framesdirect. Just be sure you look at your frames and order the right size. ???? ????????

Pros
???????? Selection
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
A
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So easy
Overall rating
 
5.0
Product
 
5.0
Selection
 
5.0
Shipping
 
5.0
Value
 
5.0
I usually am all about checking the reviews of companies but I didn't do that for Frames Direct as I was a bit in a rush and it was a recommendation from a friend. I needed my glasses fast, as the glasses my Eye Doctor sold me where incorrect for the third time in a row and in my angry I got a refund as I wasn't buying from him anymore.

I was a little apprehensive after ordering since I had forgotten to check the reviews (which I always do before ordering from a new online store). The whole order process is easy. Just pick out the frames you want (what a huge selection... it did take a little time). Their search tool does make it easier as it allows you to pick out what style and fit you want. All you need to do with the frames is make sure the measurements work. You can find the measurement you need from your old glasses on the inside of the frame that goes by your ear. You then pick the type of lenses you want (scratch resistant, thinner lenses, etc...) and then enter your prescription and then pay of course. In under 2 weeks I had my glasses. They fit great and my updated prescription lenses are much clearer than my old ones.

I still need a new pair of sun glasses as my current ones are almost 5 years old with a weaker prescription. I definitely plan on using Frames Direct again as I had such a great experience the first time.

That's It

Jim

Pros
Should of started buying my glasses online years ago!
Bottom Line
Yes, I would recommend this to a friend.
Number of Times Used
1
J
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37 results - showing 21 - 25
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