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FramesDirect.com

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3.9
 
2.9 (36)
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36 reviews
 
14%
 
47%
 
6%
 
8%
 
25%
Overall rating
 
2.9
Product
 
3.1(36)
Selection
 
3.6(36)
Accessories
 
2.6(13)
Shipping
 
3.0(36)
Customer Service
 
2.0(18)
Value
 
3.1(36)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
36 results - showing 31 - 35
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Ordering
My Frames and Lens Purchase
Overall rating
 
3.8
Product
 
4.0
Selection
 
4.0
Shipping
 
3.0
Value
 
4.0
Speed of shipping could improve as my order took 2 weeks for delivery. Not bad but if there is room for improvement it would be in this area.

Otherwise I had a really good experience. Frames Direct has great selection of frames and many brands. There was a lot of frames I like and it took me a while to figure out which one I should buy. I had to consult with my husband and family before my final choice.

If you have purchased glasses before that fit well, then buying online is not a problem as you just take the measurements from your old glasses and find frames in the right range for your new glasses. You can even search for frames by measurements.  All newer frames have measurements listed on the inside of one of the arms. Frames Direct has a great Glasses Size Guide located at the bottom of the page if you want more information on this.

Pros
Great quality, good selection. Overall impressed.
Cons
Speed of shipping a little slow
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct reviews
Overall rating
 
4.1
Product
 
4.0
Selection
 
4.5
Shipping
 
3.5
Customer Service
 
4.5
Value
 
4.0
The price and selection is very good at Framedirect.com for both regular eyeglasses and sunglasses. The site is very professional and has lots of help in selecting the right type of frames. The only thing that worried me was not being about to physically try on the glasses first.

One suggestion I have is that Framesdirect could put some sort of system in place where they could ship you a couple of frames and let you try them on and then return? This way you could make sure the size fits your face and that they look good on you.

I got lucky that my new sunglasses look good and fit my face well, but it they hadn't I would have returned them and wasted a pair of prescription lenses. 
Pros
Excellent selection and prices.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct
Overall rating
 
4.3
Product
 
4.0
Selection
 
5.0
Shipping
 
4.0
Value
 
4.0
I purchased my Oakley prescription sunglasses from Frames Direct. I picked the frame and color of lenses and am happy with the purchase. I had seen the frames before on other people (one of my friends have them) so I knew what I was buying and had tried them on before so I knew they fit well. 

The main reason I choose Frames Direct was the prices. The cost of the Oakley's with the lens was the cheapest I could find. Other online retailers came close but Frames Direct seem to have the best reviews with the least number of negative ones.

Pros
Arrived quickly - Inexpensive - Good selection
Cons
Virtual try on app thingy didn't work on my tablet.
Bottom Line
Yes, I would recommend this to a friend.
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Frames Direct
Overall rating
 
4.1
Product
 
4.0
Selection
 
5.0
Accessories
 
4.0
Shipping
 
3.0
Value
 
4.5
This is my second time around with using Frames Direct and I had the same great experience as before. Price was good, it was shipped within the week and I like what I got.

The only difficult thing to do with online eyeglasses stores is trying to pick out the frames. Frames Direct virtual try on assistant is okay and it does help a bit I just wish there was a better way, not that I can think of. Anyways its worth doing it online instead of at a store because of the price alone so I guess I shouldn't complain to much.

My next order with Frames Direct will be probably for my daughter. She is 10 and I know she has problems seeing the blackboard at school so I think she has glasses in her future as well.

BTW Paypal checkout was handy.
Pros
Prices and selection are good.
Cons
Harder to buy glasses online than in store since you cannot try them on.
Bottom Line
Yes, I would recommend this to a friend.

About Me

Location
North Carolina, US
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About my FramesDirect Glassses
Overall rating
 
4.0
Product
 
4.0
Selection
 
4.5
Shipping
 
4.0
Value
 
3.5
I have been buying eyeglasses for years and I usually end up getting them at my eye doctors office. This year I figured I would do something different. I found a pair I like at the doctors and tried them on to make sure they fit and looked at them on in the mirror to confirm they looked fine when I had them on fashion wise. On a side note it is amazing how sometimes you think something will look good on you but when you actually try it on it is the complete opposite. Anyways... the price was over $200 so I figured I would take a look online first before purchasing a pair since I don't have health insurance at the moment. 

I am glad I did as I found several eye glasses retailers that had significantly better pricing. I choose Frames Direct because they have been around a long time and their website looked profession with lots of frame selection. A number of reviews I also read online seemed to indicate they were the best option.

I don't particularly like cutting out my eye doctor from a purchase since I like the guy, but the price difference was too much for me to ignore. I found the exact same frames at Frames Direct within a few minutes of searching and had added my lens prescription and completed the purchase in under 20 minutes. By the following week I had received my glasses in the mail and they were just like the ones at the doctors. They fit fine and the prescription was correct.

I would purchase from Frames Direct again.
Pros
My glasses is what I expected and was shipped in a timely fashion.
Bottom Line
Yes, I would recommend this to a friend.
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