GlassesUSA

This is the second time I used Glasses USA and both times have worked out well. I received my orders in a timely fashion and the eyeglasses I ordered are of good quality. The reason I got the second pair of glasses was they sent me an email with a 50% off coupon a few months after my first order. Defiantly worth placing another order as their prices are already really good and I had really liked another pair of glasses I had seen on the Glasses USA website. Problem solved :-)

Glasses USA has a really good return policy. The first glasses I bought wasn't quit what I thought they where going to be after I tried them on when I received my glasses delivery. I had used their virtual-try-on thing on the Glasses USA website and I had thought they were going to be okay, but they ended up not being so.

I called customer service and they were really good. I was able to use 100% of the money I spend on my second choice which ended up being perfect and should have been my first choice. You have up to 30 days to exchange your glasses.

I plan on using Glasses USA again!

A couple of my friends use Glasses USA to purchase sun glasses and they said it would be a good place for me to pick up my eye glasses. I am the only one in my group of friends who has to wear prescription glasses. I ordered 2 sets of glasses with different frames. One is for everyday wear while the other is for when I dress up to go out at night.

Both are what I thought they would be and are good quality. I especially like the Ray-Ban glasses. The one set had to be adjusted a bit to fit my face but it was nothing to worry about.

I used my vision insurance for my main pair of glasses and that worked out fine and I had no other problems. 

I gave this company a chance, and the lack of being able to adjust the frames makes mail order glasses useless. They offer no adjustment services for bow fitment or anything else. So, returned the items and expected a refund within a few days. Just contacted their live chat, and was told a number of times to be patient, the 30 days wait for refund is something I "agreed" to as it is their policy ... so, they want to hold on to your funds for weeks, up to a month!!! CROOKED. Returns are simple, you get the product back, and you execute the return of funds ... they do not do this.   Glasses came out of Cali, returns went to Illinois, and they say they're located in NY.  What that equates to is; they are middle men, and you can find better prices and services with another company, or even locally.  This company is irrelevant and crooked.

Ironic glasses USA not from USA