GlassesUSA

Hot

0.0

2.2 (31)

14466 3 5 2

Editor Updated April 23, 2020

User reviews

31 reviews

5 stars

10%

4 stars

29%

3 stars

2 stars

19%

1 star

39%

Overall rating

2.2

Product

2.5(31)

Selection

3.3(31)

Accessories

2.1(15)

Shipping

2.2(31)

Customer Service

1.0(20)

Value

2.1(31)

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Review Title

Ratings

Product

Selection

Accessories

Did they have the acessories you needed?

Shipping

Customer Service

Is customer service knowledgeable and available when you need it?

Value

Did you get the value you expected for the money you paid?

Pros & Cons

Pros

Cons

Bottom Line

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31 results - showing 31 - 31

1 2 3 4 5 6 7

Ordering

Company is a scam

February 28, 2018

Overall rating

0.5

Product

0.5

Selection

0.5

Accessories

0.5

Shipping

0.5

Customer Service

0.5

Value

0.5

I ordered some prescription glasses from them. On their web site they say they have a 100% money back guarantee. When I finally received the glasses, they were the wrong prescription and the frames didn't fit my face. After some back and forth, I realized they did not have a frame that would fit my face, and they demonstrated themselves to be incapable of making my no-line trifocal. I asked for my money back after following all of their return policies to the letter. They refused to give my money back. It appears I have wasted several hundred dollars! This place is a scam!

Cons

Poor customer service. Doesn't follow their own guarantee

Bottom Line

No, I would not recommend this to a friend.

Number of Times Used