EzContacts Cover

EzContacts

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0.0
 
1.4 (44)
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44 reviews
 
2%
 
7%
 
11%
 
20%
 
59%
Overall rating
 
1.4
Product
 
1.8(44)
Selection
 
1.9(44)
Accessories
 
1.2(25)
Shipping
 
1.2(44)
Customer Service
 
1.0(37)
Value
 
1.6(44)
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Ratings
Product
Selection
Accessories
Did they have the acessories you needed?
Shipping
Customer Service
Is customer service knowledgeable and available when you need it?
Value
Did you get the value you expected for the money you paid?
Pros & Cons
Time
About Me
Comments
44 results - showing 21 - 25
1 2 3 4 5 6 7 8 9
Ordering
19 days and waiting!
Overall rating
 
2.3
Product
 
5.0
Selection
 
5.0
Shipping
 
0.5
Customer Service
 
0.5
Value
 
0.5
This is the third time I've order contacts through Ezcontacts.  The delays are getting worse each time.  The orders are processed quickly but each time they haven't had the contacts (DAILIES AQUACOMFORT PLUS CONTACTS) in stock.  I placed this order on February 6th and as of today, February 25th, the order hasn't shipped.  The CS representative claimed the manufacturer/supplier's issue.  That's what they said the on the last order!  I have never been contacted a single time regarding this order. Not once!  They make the following claim on their web-site..."If your order will experience a delay due to a backorder, credit card verification problem, or availability problem then we will notify you via e-mail within 24 hours."  They have never contacted me.  They now claim that my order should be in stock in 5-7 business days.  I'm throwing the BS flag on that!  I would not recommend this company to anyone....ever.  Horrible customer service.  I've rated it a .5 value because although they are cheap, you never get the product!  
Pros
cheap
Cons
order has taken unreasonably long to ship (19 days) and it's still not available
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
2

About Me

Location
Connecticut
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Worst EVER!!!!!!!
Overall rating
 
1.5
Product
 
1.5
Selection
 
1.5
Accessories
 
1.5
Shipping
 
1.5
Customer Service
 
1.5
Value
 
1.5
Worst service ever, misleading about shipping speed, completely unresponsive to emails, chat or phone call, so can't get ANY ANSWERS WHATEVER!!!! Waste of time, order never shipped for two weeks. Needed it in time to take with me on a trip, was misled into thinkingt it would arrive in time, BOY WAS I WRONG. VERY HARD TO GET IN CONTACT WITH COSTUMER SERVICE!!!! go somewhere else unless you want to be waiting forever I mean literally forever to get your contacts or glasses. Also waited for an hour to speak with someone on the phone and then it just mysteriously hung up when it was my turn. I was so pissed
Pros
Nothing
Cons
Everything
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1
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Oasys contacts
Overall rating
 
1.5
Product
 
1.0
Selection
 
1.0
Accessories
 
1.0
Shipping
 
4.0
Customer Service
 
1.0
Value
 
1.0
 I ended up getting a ulcer in my eye from the contacts. I checked out the box and it looks like it’s not from USA. Tried them one more time and they made my eyes dry and irritated. 
Pros
Quick service
Cons
Contacts not made the same as others
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
1

About Me

Location
California
C
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THE WORST!
Overall rating
 
1.5
Product
 
1.5
Selection
 
1.5
Accessories
 
1.5
Shipping
 
1.5
Customer Service
 
1.5
Value
 
1.5
3rd order, never shipped.  No response.  FRAUD COMPANY!  Shop elsewhere if you’re smart!
Pros
None
Cons
Order not shipped. SCAM
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
Alaska
J
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They LIE LIE LIE......
Overall rating
 
1.5
Product
 
2.0
Selection
 
2.0
Accessories
 
1.0
Shipping
 
1.0
Customer Service
 
1.0
Value
 
2.0
If I could give minus 5 stars I would. The worst thing about them is that they LIE LIE LIE.
Ordered contacts on 11/29. Didn’t ship. Called on 12/5 when shipping was going to happen. Was told “oh for sure no later than Monday 9th”....didn’t ship. 
Called on 12/11.....they promised a “drop ship” same day, I would have them next day...didn’t ship.
Called them again yesterday morning 12/11 to ask again.
Was promised AGAIN a drop ship yesterday and I would get tracking email shortly......didn’t happen.
This is the 2nd time. I thought I’d give them another chance about a year later, thinking they fixed their shipping stuff.
In the mean time, I am running out of contacts. 
Remember, they LIE LIE LIE to you every time you call.
So, EZContacts, now that you did it to me for the 2nd time, I will NOT ever order from you again !
I have been patient enough.
Pros
NONE
Cons
MANY
Bottom Line
No, I would not recommend this to a friend.
Number of Times Used
3

About Me

Location
Florida
MH
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44 results - showing 21 - 25
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