FramesDirect.com

I lost my favorite Ray-Ban sunglasses and couldn't find them anywhere except on Frames Direct. I had bought them locally before but have had used Frames Direct for my regular glasses. They really have a good selection and really good customer service. On my new Ray-Ban's I ordered the screw had come out of the frame after wearing them for 2 months. They exchanged the frames without question and shipped it back within a few days. I plan on buying from them again.

I had a good experience with Frames Direct. They have a huge selection of frames which can be overwhelming a bit trying to figure out which one to pick. Their virtual try on app works fairly well and helped me in my decision process. 

Once I picked out the frames I ordered them with the standard prescription lenses. They took about 8 days to arrive. The frames seem well built and are comfortable on my face.

I had no hiccups during the entire process so I didn't need any help from customer service. I also didn't order any accessories, I didn't need any.

This was my first time ordering glasses online. Wasn't sure if it was going to work out as it is much easier to try on frames than to rely just on the measurements of your previous glasses. It did work out though and I really like the new frames I picked out.

Plan to buy my next pair this way since it is much cheaper even though you do have to be a bit more careful double checking the measurements.

The frames were delivered I order in the time they said but I wish it was a little sooner

They are pretty similar to my old ones except much lighter. I had upgraded lenses installed and they made my new glasses look really good. I picked these frames because they look good and they are almost Indestructible, and they weigh almost nothing. Combined with the upgrade lenses which are much thinner these new glasses from Frames Direct are the lightest pair of glasses I have ever owned.

No more read marks on my nose from were my glasses use to sit ????????

I usually have good luck ordering from Frames Direct but the last month I ordered a new pair of progressives and some sunglasses and it took me forever to search for a pair of sunglasses because the frames where either sold out or discontinued. I am not sure why the frames are listed on the site when discontinued. Out of stock items should list an expected date of when they will have stock.

Also I am not happy that the Frames Direct shipper requires a signature for delivery. This should be an option only like other companies I have bought from since I am never home when the truck comes by with my package. Customer service told me that they would try delivery 3 times and then held for pickup for 5 days.

All in all I still had both pairs of glasses in my hands by day 15.

I really do like the selection they have, I just wished their was less discontinued items.