GlassesUSA

Glasses USA has a really good return policy. The first glasses I bought wasn't quit what I thought they where going to be after I tried them on when I received my glasses delivery. I had used their virtual-try-on thing on the Glasses USA website and I had thought they were going to be okay, but they ended up not being so.

I called customer service and they were really good. I was able to use 100% of the money I spend on my second choice which ended up being perfect and should have been my first choice. You have up to 30 days to exchange your glasses.

I plan on using Glasses USA again!

I gave this company a chance, and the lack of being able to adjust the frames makes mail order glasses useless. They offer no adjustment services for bow fitment or anything else. So, returned the items and expected a refund within a few days. Just contacted their live chat, and was told a number of times to be patient, the 30 days wait for refund is something I "agreed" to as it is their policy ... so, they want to hold on to your funds for weeks, up to a month!!! CROOKED. Returns are simple, you get the product back, and you execute the return of funds ... they do not do this.   Glasses came out of Cali, returns went to Illinois, and they say they're located in NY.  What that equates to is; they are middle men, and you can find better prices and services with another company, or even locally.  This company is irrelevant and crooked.

Well my experience at glassesusa.com went as I hope. Everything was professional. I found the frames I wanted and went ahead and ordered them along with prescription lenses. I received my new glasses in a couple of weeks and found the quality of the frames to be good. I ordered the upgrade for the lenses so my new pair of glasses is a lot lighter than my older pair.

I had no problems with my order and I will order again from them when I need a new pair of glasses. This was the first time I had order glasses online so I wasn't to sure about the whole process. Glad to see I had nothing to worry about.

I read a whole bunch of reviews on a number of different online eyeglass stores. They all had good and bad reviews so that wasn't much help (and here I am adding another one :-)

In the end I picked glassesusa.com and I am glad I did. I originally picked them as they had the cheapest glasses I liked and also fit my face. That was another worry making sure I had the correct measurements so they would fit snug enough but not be uncomfortable. Anyways, the glasses arrived last week and they fit perfectly fine and I love them.

I don't have insurance so I wanted a quality pair of glasses for a good price. I ended up buying them for $89 plus $12 for an extended warranty which covers damage that is caused by me (as I have a bad habit of breaking them). I also choose the cheapest shipping which means I had to wait a bit wearing my old glasses with tape on the frame where I broke them.

My experience has been a good one with glassesusa.com and I will use them again.

Ordering online is great. To get the best prices I recommend buying your glasses during a major holiday sale. I just bought mine when the Labor Day sale was on. They have lots of great frames on sale and I ordered some with lenses for my distance vision. They are perfect and at a total cost of $164 minus the $50 coupon for Labor Day, I checked out with a pair of really good glasses for only $114.